Audience

Companies of all sizes

About Freshworks Neo

Customize, extend, and unify experiences for your growing business with the Freshworks Neo Platform. Work is about to get a whole lot faster and easier.

Secure, easy to use, and endlessly extendable, the Neo Platform is built to power your business. Create, connect, customize, and innovate–all with the Neo Platform.

Create custom workflows and applications to meet your unique business needs. Set up custom objects, automate workflows, and build powerful apps fast.

Scale fast with a marketplace of more than 1,200 apps. Harness native integrations to connect with ease. Join the developer community to build on great ideas.

Our Neo Platform is built to grow, so you’ll always have a secure, unified experience. Gather actionable insights across apps. Simplify admin tasks. Bring customer context to every interaction.

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Pricing

Starting Price:
$29/agent/month
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Freshworks
Founded: 2010
India
www.freshworks.com/live-chat-software/

Videos and Screen Captures

Freshworks Neo Screenshot 1
Freshworks Neo Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Freshworks Neo Frequently Asked Questions

Q: What kinds of users and organization types does Freshworks Neo work with?
Q: What languages does Freshworks Neo support in their product?
Q: What kind of support options does Freshworks Neo offer?
Q: What other applications or services does Freshworks Neo integrate with?
Q: What type of training does Freshworks Neo provide?
Q: Does Freshworks Neo offer a free trial?
Q: How much does Freshworks Neo cost?

Freshworks Neo Product Features

Low-Code Development

AI-Assisted Development Not Supported
Collaborative Development Not Supported
Deployment Management Not Supported
Integrations Management Not Supported
Performance Monitoring Not Supported
Templates Not Supported
Web / Mobile App Development Not Supported
Business Process Automation Not Supported
Data Aggregation and Publishing Not Supported
Drag & Drop Not Supported
Iteration Management Not Supported
Requirements Management Not Supported
Visual Modeling Not Supported
Workflow Management Not Supported

Workflow Management

Approval Process Control Not Supported
Forms Management Not Supported
Document Management Not Supported
Configurable Workflow Not Supported
Customizable Dashboard Not Supported
Graphical Workflow Editor Not Supported
Calendar Management Not Supported
Access Controls/Permissions Not Supported
Workflow Configuration Not Supported
Task Management Not Supported
Mobile Access Not Supported
Business Process Automation Not Supported
Compliance Tracking Not Supported
Third Party Integrations Not Supported
No-Code Not Supported

Freshworks Neo Verified User Reviews

Write a Review
  • Anis A.
    Ownership Workflow Coordinator
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best mid-range CRM"

    Posted 2024-01-18

    Pros: A range of customer interaction solutions, including those for marketing, sales, customer service, and more, are offered by Freshworks. The use of a single strategy simplifies client interactions across several touchpoints.

    Cons: It might be necessary to have a better grasp of Freshworks in order to achieve sophisticated customisation. Compared to more specialized tools, customisation could seem more complicated to certain users.

    Overall: For companies searching for a cohesive platform for consumer interaction, Freshworks is a great option. Numerous facets of customer service, sales, and marketing are covered by its extensive suite of products, which includes Freshdesk, Freshsales, and Freshmarketer.

    Read More...
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