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Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.

Get processes, profitability and jobs in streamlined order with all the tools you need to be successful in one place. Streamline job costing, job scheduling, job progress and job completion with our job management system. Real-time information from the mobile app is automatically synced back to the office. All data is stored securely on WorkPal and is easily accessible for auditing purposes including all historical information. Provides customers with up to date and accurate information on job progress, costs and projected completion. Clients can see all information attached to the job in real-time. Office staff and field engineers have a better line of communication through WorkPal. Avoid using multiple platforms for internal communication and job management. As a cloud-based solution, all data is stored in one centralised location, giving staff the ability to access information from anywhere, at any time.