Audience
Companies that need a maintenance management and repairs solution
About Fixflo
Smart, web-based repairs & maintenance management solutions. Fixflo has fundamentally changed how repair and maintenance issues are managed in homes and places of work. Our smart, cloud-based software solutions help property managers improve efficiency, exceed customer expectations and stay compliant with regulatory requirements. Create the perfect tech stack suited to your unique needs. Fixflo is seamlessly integrated with 40+ property management software solutions. A central hub that keeps all stakeholders in the know. No more lengthy email chains or confusing phone calls. Property management is complex. Fixflo helps you stay compliant with relevant regulatory and legislative requirements. Occupiers can report repairs via an online, white-label reporting portal in 40+ languages, anytime, anywhere. The portal also requires occupiers to provide all the essential information you would need to obtain accurate quotes and carry out effective first-time repairs.
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Fixflo Reviews
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"Small Agents aren't important!" Posted 2023-05-30
Pros: Unless you are a large Housing Association, don't expect any customer service.
We are 250 home letting agent, too small to be allocated an appointed contact.
The phone numbers go to voicemail, no one calls back, no out of office when on leave, leaves me feeling, they simply don't care!
If you are looking to integrate with your CRM, check the functions they claim are already in place, working and tested, their website showed joint functionality with agent OS, six months later we simply got a "minimal viable product", with little to no functionality, all in all, we don't feel valued, and they don#t seem to care!Cons: Small Customers aren't respected.
Integration with other softwares is not always as promised - Be Careful to prove that the offered functions are already working and in place.Overall: Great Product but you need to be a big customer to be important to Fixflo!
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Sales service is great, thereafter, we don't feel valued as a customer, by their own admission, we are too small a client.
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