QEval
QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring.
Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts.
QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO.
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RallyFuel
RallyFuel connects college athletes with fans and brands through verified NIL (Name, Image, Likeness) deals. Our platform streamlines the entire NIL process - from deal discovery and negotiation to compliance and payment processing.
Athletes can monetize their personal brand through fan interactions, autographs, appearances, social media campaigns, and brand partnerships. Fans get authentic connections with their favorite college athletes through transparent, NCAA-compliant transactions.
Key features:
- Verified athlete profiles
- Secure payment processing
- NCAA compliance tools
- Deal templates and contracts
- Performance analytics
- Direct fan-to-athlete marketplace
Built for the new era of college sports, RallyFuel ensures every transaction is transparent, compliant, and beneficial for athletes, fans, and institutions.
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Output
Output Sports is a unified human performance platform that simplifies and accelerates athlete testing, monitoring, analysis, reporting, and programming with one software and portable sensor, eliminating the need for multiple tools or manual spreadsheets. It captures over 300 measurements across core performance domains, including velocity-based training, power, jumps, reactive strength index, mobility, strength, endurance, rotational power, balance, contacts, slams/swings/throws, and wellness, so coaches can profile athletes comprehensively and objectively. It offers rapid testing and bulk group management, intuitive dashboards for readiness and recovery with customizable thresholds and ‘traffic light’ indicators, real-time leaderboards to drive training intent, and advanced charting to visualize trends and personal bests. Coaches can assign workouts with prescribed weights, reps, and target velocities.
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