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Audience

Enterprise organizations that need secure, real-time access to their business critical files.

About Files.com

6,000+ companies trust Files.com to automate and secure business critical transfers.

We obsess about security, compliance, reliability, and performance so your critical business processes just work every time. Easily manage any transfer flow without writing scripts or code, and onboard workloads and partners effortlessly.

We support standard file transfer protocols (FTP, SFTP, AS2) for working with external partners and also provide native apps for high performance internal transfers.

As a fully Cloud-Native SaaS, there are no servers for you to buy or maintain, there is no installation required, and high availability and redundancy are built in and free.

Out-of-the-box integrations include Microsoft (Azure, SharePoint, OneDrive, Active Directory & Office), AWS (S3 & SNS), Google (Cloud & Drive), Box, Dropbox, Zapier, and dozens of others. Developers can leverage our SDKs, API, and CLI to build custom integrations too.

Pricing

Pricing Details:
We offer 3 distinct packages that are designed to meet your organizations needs both today and as you scale upwards in the future.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Files.com offers API access

Ratings/Reviews - 14 User Reviews

Overall 4.6 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.6 / 5
support 4.7 / 5

Company Information

Files.com
Founded: 2007
United States

Videos and Screen Captures

Real-time access to your business critical files from any device.

Real-time access to your business critical files from any device.

Product Details

Platforms Supported
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Files.com Frequently Asked Questions

Q: What kinds of users and organization types does Files.com work with?
Q: What languages does Files.com support in their product?
Q: What kind of support options does Files.com offer?
Q: What other applications or services does Files.com integrate with?
Q: Does Files.com have an API?
Q: Does Files.com have a mobile app?
Q: What type of training does Files.com provide?
Q: Does Files.com offer a free trial?
Q: What pricing for support is available for Files.com?
Q: What pricing for training is available for Files.com?

Files.com Product Features

Cloud Storage

Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control

EDI

AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Flexible Licensing
Configuration Data Searching
Data Format Translator
Full Logging
Labeling

File Sharing

Audit Trail
Collaboration
Document Management
Drag & Drop
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management
Chat / Messaging
Electronic Signature

File Sync

Audit Trail
Backup and Recovery
Conflict Detection
Real Time Synchronization
Remote Synchronization
Synchronization Scheduling
Two-Way Synchronization

Managed File Transfer (MFT)

API Integration
Authentication / Auditing
Compression
Data Sharing
Data Transmission Protocol Integration
Encryption Support
Fail-Over / Load Balancing
Database Management
  • Aurora P.
    Human Resources Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Files.com Automates the Process of Transferring Files"

    Posted 2024-09-11

    Pros: Transferring files has been automated by Files.com, which has been an incredible solution.
    Files.com has incredible and secure features that keeps everything organized.

    Cons: I do not have anything against Files.com.
    Files.com has great features.

    Overall: My overall experience with Files.com is superb.
    Files.com makes file automation and transferring smooth.

    Read More...
  • A Files.com User
    Sales and Marketing Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Secure and Organized place for Files"

    Posted 2022-11-15

    Pros: It's a secure and easy-to-set-up storage for small and mid-size Businesses. The automation feature like the creation of folders and copying of files works great. Allows file sharing with temporarily accessible links. Integrated with Backblaze and Azure Blob storage. Files don't get corrupted.

    Cons: The user interface needs to be more user-friendly.

    Overall: I liked how Files.com offers secure and easy-to-set-up FTP and SFTP file sharing. Share files with anyone using the temporary link. Overall, I suggest Files.com if you are searching for a secure way to share files internally or externally without any physical storage setup.

    Read More...
  • Joe A.
    Director of Systems and DevOps
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "SFTP without the self-managed headaches"

    Posted 2022-10-27

    Pros: Files.com provides a significant number of integrations that allow for pretty complex workflows. Yet, in doing that, it does not lose sight of the need for simple file transfers, and provides a rock-solid platform.

    Cons: On the rare occasion that there are issues, the logs available to the customer are not that deep.

    Overall: It provides all the features I need, and then some. It is very easy to setup, and if all you need is simple SFTP between you and your customers, it is almost a no-effort setup. However, with only a slight amount of effort, you have an incredibly powerful tool at your fingertips.

    Read More...
  • Vikas B.
    Vice President
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Files.com for critical and reliable file transfers"

    Posted 2022-10-27

    Pros: 1. Easy files transfer setup.
    2. Status update on multiple channels, easy integrations.
    3. Efficient pricing.

    Cons: 1. Admin UI can be more friendly.
    2. More integration connectivity.

    Overall: Being used for critical files transfers and template storage. We have found Files.com easy to use and quick setup are added advantages.

    Read More...
  • A Files.com User
    Data Engineer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: Administrator, Deployment
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great product to exchange files with partners"

    Posted 2022-10-27

    Pros: The UI is nice so that non-technical users can use it, compared with S3. There are also other useful features, such as file expiration and encryption. The support is also very helpful.

    Cons: The desktop app is a bit slow. Also, it is difficult to get alerts for failed logins.

    Overall: Overall, I think this is the best sftp file server I have used. It is extremely useful for working with external partners and vendors to exchange data.

    Read More...
  • Patrick M.
    IT Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Files.com by Sourceforge is best of bread!!!"

    Posted 2022-10-27

    Pros: The system is easy to manage and us, I have managed a lot of systems over the past 30+ years in IT and I have found that it is one of the best that I have ever had the pleasure to support for all my end users.

    Cons: I can't really say there are any Cons with this system.

    Overall: Overall Files.com is hitting it out of the park on all counts ease of use, managing, etc... I don't say this about a lot of systems. They have it setup so that almost anyone can manage and use with little to no technical abilities... This is coming from a 30+ year veteran of IT.

    Read More...
  • A Files.com User
    Sr Support Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very good service, with an ease of use that's miles ahead of competitors"

    Posted 2022-10-27

    Pros: The service has been very reliable for quite some time now, and we love the ease of use of the web UI to administer the site. There are plenty of options, some of which are very advanced and even with that, it doesn't feel overwhelming for the less tech savvy users.
    Documentation is also good, which helps to understand all the features that Files.com offers.

    Cons: History for the connections made from a user needs more details and a dedicated interface or download ability to be able to filter, etc.

    Overall: The overall experience has been good. It's a robust service with good support, always receiving updates and new, interesting features.

    Read More...
  • A Files.com User
    DBA
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great solution"

    Posted 2022-10-27

    Pros: Good support, intuitive web interface, quick storage, secure cloud storage. Very customizable and can be used in all types of scenarios for file transfers.

    Cons: Some historical reports can only be attained by calling support. For example, list of connections from users using unsecure cyphers or old versions of TLS.

    Overall: Assigning temporary folder access via web portal link is very helpful for quick, secure transfers. Prices recently went up. But, it is still an affordable solution.

    Read More...
  • Ramsha K.
    Photograher
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Secure platform for your files."

    Posted 2021-03-24

    Pros: - The software is very easy to learn and use.
    - It supports brick FTP and multiple ports.
    - The files get stored securely

    Cons: - The software can be a little intimidating at first and can be look complex to use but over time it becomes easy.

    Overall: Overall, Files.com is a platform that provides cloud storage for your files. The document or files uploaded get saved securely on the server.

    Read More...
  • Kuldip A.
    Intern
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Robust Security "

    Posted 2021-02-26

    Pros: You can upload multiple types of files on the Files cloud. Everything is secured by the latest encryption and backed up in multiple servers.

    Cons: It is new to the market.
    Integration to many applications is yet to be supported.

    Overall: The interface is very easy to understand which makes it a lot easy to use.
    Auto backups and secure servers make it an ideal choice.

    Read More...
  • Hassan J.
    Product Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "For Backing up files"

    Posted 2021-02-11

    Pros: You can securely upload any media on the files, which can be further shared with anyone. One can access their file from anywhere with an internet connection.

    Cons: Need to be improved as it gets hang if the network is slow. And uploading multiple files takes a lot of time.

    Overall: Everything can be stored in the cloud.
    To ensure security, everything is stored in encrypted form.
    It is globally accessible.

    Read More...
  • Chetan B.
    Mechanical Engineer
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Smart but Expensive"

    Posted 2021-02-03

    Pros: It provides ultimate security and a top-notch quality interface.
    You can save your important and confidential data without any hesitation.

    Cons: The app does not work well.
    Could provide more tools and features.
    It is expensive.

    Overall: Overall, you can go for it if you want to be extra store about your file and data security. It is well maintained and has robust security.

    Read More...
  • A Files.com User
    IT & Research Specialist
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Super fast file sharing option"

    Edited 2020-08-28

    Pros: You can easily transfer files using this tool. No restriction on file size. Superfast cloud storage. Affordable platform. You can easily access files from remote. UI is great. No effort on managing files.

    Cons: No dislike. It's a perfect file storage and sharing platform.

    Overall: We were having difficulty sharing our files with the remote team. After using Files.com we are solving our limitations to share files and cloud storage to store files. We are enjoying this tool. Integrates with great tools.

    Read More...
  • A Files.com User
    Senior Technical Support
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent Cloud Storage platform"

    Posted 2020-08-24

    Pros: 1- Reliable business cloud storage solution.
    2- Easy to authorize and accept employee's files access requests.
    3- Microsoft 365 integration support males it very convenient.

    Cons: 1- No cons, we had an overall positive experience with it.

    Overall: Files.com is a reliable cold storage platform that makes it easy to share and secure files. It allows our remote team to access and download files. It helps to collaborate and work seamlessly with a remote team.

    Read More...
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