Ernie Bot Integrations

Clienk multichannel communication platform helps companies to communicate effectively and in a consistent way towards their customers. Clienk offers solutions for online conversion, mail, telephony, web chat, proactive chat, web self-service and social media. With one web application it improves your customer satisfaction, sales and trust in your company. Every manager has the goal of achieving more, sometimes forced to do so with fewer people. But a lower service level is no longer accepted by the modern consumer. How will you tackle this challenge? The solutions from Clienk enable your team to work more efficiently than ever. Use our all-in-one application to easily serve multiple customer contact channels “ chat, Facebook, Wechat, WhatsApp, e-mail, call “ without losing the overview. Seizing on the momentum, that is what it is all about in sales. Chat is an outstanding contact channel for serving potential customers at the moment that they need your help or advice.

Pre-trained language models have achieved state-of-the-art results in various Natural Language Processing (NLP) tasks. GPT-3 has shown that scaling up pre-trained language models can further exploit their enormous potential. A unified framework named ERNIE 3.0 was recently proposed for pre-training large-scale knowledge enhanced models and trained a model with 10 billion parameters. ERNIE 3.0 outperformed the state-of-the-art models on various NLP tasks. In order to explore the performance of scaling up ERNIE 3.0, we train a hundred-billion-parameter model called ERNIE 3.0 Titan with up to 260 billion parameters on the PaddlePaddle platform. Furthermore, We design a self-supervised adversarial loss and a controllable language modeling loss to make ERNIE 3.0 Titan generate credible and controllable texts.