Audience

B2B companies in need of a solution to engage their customers and increase satisfaction

About Equinox

At Equinox, we’ve pioneered the breakthrough science of proactive live chat, which actively engages SaaS prospects and users, keeping them as satisfied, paying customers. Increase your qualified leads by 10x, without spending a penny to increase visitor traffic! Equinox will meet or beat your customer-satisfaction scores in 90 days, or you pay nothing! We know your pain. Your customer satisfaction scores should be higher, but you don’t have enough support reps to respond as you should. Your in-house agents are getting burned out by the high volume of tickets and chat conversations. And that is just to field incoming questions and issues. Simple reactive chat alone isn’t enough to truly engage with website visitors and customers like you should. You’re missing hundreds of positive customer engagements a month which would help you lower churn and reach your revenue goals. That’s where Equinox comes in.

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Company Information

Equinox Agents
United States
equinoxagents.com

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online

Equinox Frequently Asked Questions

Q: What kinds of users and organization types does Equinox work with?
Q: What languages does Equinox support in their product?
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Equinox Product Features