Audience
Companies that want a powerful SMS marketing solution
About Emotive
People want to talk to people, not marketing blasts. Emotive enables eCommerce businesses to scale 1:1 relationships with every customer through conversational texting. Emotive is the world’s first and only human-to-human marketing platform. Your shoppers don’t want more marketing automation. They have questions and just want a real salesperson to help them find the perfect product. We have a real team of people texting your website leads, optimizing for conversions (and trust). People want to talk to people, not bots or marketing blasts. Set up campaigns, let human-verified AI do the rest. Our secret: real humans with AI superpowers. Proprietary technology enables our sales agents to answer questions, offer deals, and drive conversions at lightning speeds. Track sales and pull data from your eCommerce platform (Shopify, Magento, BigCommerce, etc). Send one off conversations to your customer service portal (Zendesk, Gorgias, Slack, etc.)
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Emotive Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"They pay for reviews" Posted 2024-01-19
Pros: Nothing i didn't like anything. Although the website is easy to use there are a lot of hidden stuff you cant easily find.
Cons: Bad customer service they take days to respond to you.
Overall: They pay for reviews online with Amazon card incentives. They trap you into a contract and you will not like the service and will still pay fees monthly.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"No regard for customers " Posted 2023-03-25
Pros: In the beginning, I really like the team that we were working with, and felt that they truly cared about my brand and bringing something to the table with SMS messaging. They had an ROI guarantee that was a great hook.
Cons: It was all downhill from there. After about a year on the platform, our attentive team was replaced by one who really could care less. They seemed hyper focused on getting us to send as many text messages as possible without regard for whether it would bring a return on the very high cost of sending so many messages. I also found out that they took our entire previous SMS list of 17,000 people and uploaded it to our Emotive account , including those who had opted out.
Also, whatever you do, do not give them your credit card. And thousands of dollars with or without your consent.Overall: Whatever you do, do not give these people your credit card number. They will use it as their personal bank account and charge you thousands of dollars with or without your consent.
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