Audience
Customer Feedback solution for businesses
About Echoes
Experience the most intuitive analytics platform, and collaborate with your organization to take action. A universal way for all employees to have common access to your organization's Voice of the Customer. All relevant information organized in one place; with your customers' wants and needs at the center. A beautiful user experience with the right level of detail. Echoes is a true self‑service platform.
Other Popular Alternatives & Related Software
SurveyMonkey
A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.
Learn more
UseResponse
Highly customizable all-in-one Customer Support and Feedback Software available in SaaS and On-Premise.
- Community Feedback Software
Helps to collect, organize, manage incoming feedback and feature requests. Smart voting and the commenting system helps to get insights for creating product development roadmaps.
-Help Desk with Ticketing
Feature-rich ticketing help desk system allows you to manage tickets with the help of customizable statuses, tasks, private notes, comments, reports, and Kanban Boards. Smart system automation and notification rules allow to facilitate the workload on your support team and cut expenses. Insightful Reports and Analytics system help to estimate the efficiency of your support team and analyze your customers' experience.
- Knowledge Base Software
Improve customer self-service by organizing FAQs and documentation system around your products or services. Embed knowledge base widget on any page of your website, or in a Chatbot.
Learn more
Bulbshare
We help the world's leading organizations stay ahead of the game through customer collaboration. Bulbshare is the place where audiences shape the content they consume, the causes they care about and the brands they love. A collaborative tech platform that brings brands and organizations closer to their customers than ever before - building online communities that enable conversations, collaboration and co-creation. We're driven by the belief that through harnessing the power of real people to shape their experiences, we can create better brands and better institutions that are more firmly rooted in the interests of the audiences they seek to serve. We build customer communities anywhere in the world, providing insight, content and ideas in real-time - straight from the voices of your customers. A new breed of instant, more cost-effective consumer insight - driving smarter product, service and brand decisions.
Learn more
VoiceNest
VoiceNest by R2H Technologies is a smart, cloud-based feedback management platform designed to collect, analyze, and act on feedback from employees, customers, and partners. It supports multi-channel feedback via web, mobile, QR, voice, email, and chat apps. VoiceNest offers customizable forms, voice and video feedback, real-time dashboards, sentiment analysis, and automatic routing of issues to relevant teams. It enables campaign-based surveys, follow-up tracking, alerts, role-based access, and detailed reports. With multilingual and mobile support, VoiceNest boosts engagement, transparency, and decision-making—helping organizations improve services, resolve issues faster, and drive continuous improvement.
Learn more
Integrations
Company Information
Echoes
echoes.io
Other Useful Business Software
Outgrown Windows Task Scheduler?
Windows Task Scheduler wasn't built for complex, cross-platform automation. Get a free diagnostic that shows exactly where things are failing and provides remediation recommendations. Interactive HTML report delivered in minutes.
Product Details
Platforms Supported
Cloud
Support
Online