ELD Mandate

Pros: NOTHING is good in their company and customer serve is crappy. Did not like it all.In my opinion no one should get it.

Cons: EVERYTHING is wrong call center will promise you anything.

Overall: ELD MANDATE is a POS company with POS service. It is not a reliable company and not good product. I had their service once. They will promise anything to get you sign in. I did not like it at all, customer support was crappy they would not resolve my issue and many problems. Needless to say I have canceled my subscription and happily separated from them. I talked to my friends they have canceled their services as well because they were having the same issue. But they are still calling day and night asking me to get their service. I have talked to manager's manger about it and explain my frustration that I don't want your service at all even if you pay me to have it and they have assured me that they have put in my file
"Do Not Call this customer ". I have blocked all their phone number. they keep generating new numbers on computer and I am still getting calls from their call center. some times multiple times a day. Don't know what to do I have explained in Indian,English both languages. They need to understand NO means NO. In my opinion this is a POS company with POS service.

Pros: Luis was patient in answering all my questions. thank you so much Luis. thank you Luis so much, i like your service.

Cons: None.

Overall: i am Very happy with the service and product! So far. I would really recommend it to all my fellow truckers.

Pros: He is a great help, and made it easier for me to get into the ELD. Mostly he is a problem solver. Just wow.

Cons: Nothing really.

Overall: ELD Mandate is the best!

Pros: My ELD was not functioning.
He helped me and solved it.
I am satisfied from his job.
GOD bless him.
I pray for his promotion.

Cons: There are no cons. ELD needs more advertising on Facebook.

Overall: It is satisfactory. The team like Ted are working well.
ELD is good service and there is always room for improvement.

Pros: Service was amazing and Luis patiently waited and walked me through everything.

Cons: N/A.

Overall: I recommend this company 100%.

Pros: Ted is a very nice person. He help me very quickly. His communication is awesome with customers. 😊😊😊

Cons: There are no cons. The application I am using is very simple to use.

Overall: Ted is very nice person. I am fully satisfied with his service to provide me. His communication is very good. I give him 5 stars for his service.

Pros: Service was amazing and Steve patiently waited and walked me through everything and I recommend this company 100%.

Cons: N/A.

Overall: Great service.

Pros: Thank you Ted for helping me with ELD Mandate and I really appreciate your service.

And I would recommend to everybody.

Cons: None.

Overall: Everything is good.
Ted is good person.
Thank you brother.
Ted I liked the way you helped me and I wanna thank you again.

Pros: Salina provided excellent service for me this morning .
She was so patient and she answered all my questions.
She took her time and answer all my questions.

Cons: Salina was patient in answering all my questions.
I think she should be promoted.
Good job Salina.

Overall: Good people.
You guys have patience for all people.
Thanks and keep it up.
I will try and add more trucks that I am planning to buy.

Pros: Ted is patient with questions and willing to support, he managed to fix my connection issues and gives time for me explain my concerns.

Cons: Efficiency, he was on point and was able to diagnose the problem.

Overall: He is knowledgeable on what he's doing. It took only a short time to solve the problem, he understands the product well.

Pros: Glenn was very helpful for fixing issue promptly.

Cons: Nothing I can think of for now, they are good.

Overall: Support was quick to understand the issue and was very patient during the help.

Pros: Ted provided an excellent service

Cons: There are no cons, all the services I have got was up to the mark.

Overall: Ted at ELD Mandate helped me to resolve all my issues and fixed all my problems.

Pros: Ted is an amazing guy helped me in all aspects.

Cons: There is no con about his service. He is outstanding.

Overall: Ted took his time to explain me everything in detail. I highly recommend his service.

Pros: Customer service is very good. Specially Ted, he took care of my problems i was having due to firmware updates.

Cons: I wish i have too much to say but interface needs to be a bit interactive.

Overall: Very professional services.

Pros: HE was very professional and he took care of all my issues . he was very patient with me throughout. He resolved it very quickly.

Cons: Nothing that I can think of right now. It's good.

Overall: I've used this and I really like the service so and not to mention Glenn has been really helpful throughout this entire journey.

Pros: Glenn was an amazing customer support guy. He was very quick to understand my problem. and help me accordingly.

Cons: Nothing that I can think of right now. They are great.

Overall: My overall experience with them has been very good. So far. I would really recommend it to all my fellow truckers.

Pros: I just called to fix my log problems and spoke to Ted. He was very professional and helped me a lot and solved my issue which I was facing.

Cons: So i already mentioned he did great and made me comfortable to start to continue my driving.

Overall: I am completely satisfied with this service.

Pros: Ted was a great help. Very understanding, they will definitely do their best to meet your accommodations if and when need be.

Cons: I honestly believe that's this is the best app out there, no cons at all, only pros.

Overall: It's a great app to use. I would recommend everyone in the trucking industry to use this app.

Pros: Ted is a very helpful guy, he fixed my problem, listened to me properly and solved the problem quickly, really appreciate, thanks brother.

Cons: He's very intelligent guy, great helper, there are no cons.

Overall: See above.

Pros: Ted was very helpful and patient providing service and offered a quick solution. Was a great experience.

Cons: No cons, they answered the phone quickly and remained on the phone until problem was solved.

Overall: See above.