Audience
Government agencies and departments looking for an environmental management solution
About EDAMS Environment & Government
Our Environmental Management system is ideal for Agriculture, Natural Resources and Environment Ministries. It manages Geospatial Info, time-series measurements, licenses, permits, applications as well as quality data for water, ground & air. The EDAMS Government Environmental Management system is ideal for Agriculture, Natural Resources and Environment Ministries. It manages Geospatial Info, time-series measurements, licenses, permits, applications as well as quality data for water, ground & air. Integration is enabled on a database level, business process and transaction levels avoiding data duplication and enabling demand management. EDAMS products have their own embedded GIS but also provide direct links to ESRI ArcGIS, Quantum GIS (QGIS) and SuperMap GIS. The EDAMS system is a modular system allowing it scalable implementation to suit the growth and capacity enhancement of the organisation.
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EDAMS Permits & Licensing
EDAMS Licensing & Permits is a comprehensive CRM system that enables the building of business processes to address applications and licensing requests related directly or indirectly to Customers [Applications, Licensing, Regular/Irregular Inspections] with regard to a specific element (product, property or other). The system is used to not only satisfy Customers/ Applicants requests but also to (a) create an element’s database and monitor/assign employees to various tasks or approvals relating to both customer and element. The EDAMS Licensing & Permits system has been used to develop a variety of applications for the Utility industries.
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EDAMS Maintenance Management Systems
EDAMS Maintenance Management covers all facets of maintenance management, including routine, proactive and preventive maintenance, as well as the management and optimal operation of the supply at the Municipality/Utility. It covers all types of services provided by the Organisation whether this is Water, Sewer, Electricity, Environment, Roads & Pavements, Properties and Buildings, Health and many others. EDAMS – Call Centre module integrates seamlessly call center functionality to work order management, scheduling, dispatch functionality and real-time monitoring. The module can also be implemented as a standalone solution. It makes reality end-to-end business process integration from call center to field team. EDAMS MMS is configured with predefined lists of Maintenance Activities that reflect the industry’s best practices. Developed specifically for Utilities with the infrastructure of Networks Facilities & Plants.
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EDAMS Assets Management
The EDAMS Asset Management Systems cover the Entire Life Cycle of Assets with the purpose of monitoring, operating, maintaining, upgrading/ rehabilitating, and disposing of/ replacing assets cost-effectively while maintaining a desired level of service. Creation and maintenance of reliable industry-specific asset registers. Maintenance management aimed at the improvement of productivity, efficiency and service delivery. Asset Management Planning aimed at minimizing the costs of asset ownership and sustaining the infrastructure in a proper working condition and. Network analysis aimed at cost-optimal infrastructure upgrading and maximizing the use of existing assets. Utility GIS & Data Management. Solar Parks Asset Management. Natural Resources GIS & Data Management. Maintenance Management. Asset Management Planning. Network Modelling-Water & Sanitation.
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EDAMS Billing & Customer Information
EDAMS Billing & CRM is a fully functional consolidated commercial web enabled management system that has been specifically designed to cater for the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management, customer relationship lifecycle, including online enquiries, meter readings, walk route management, debt management, revenue collection, direct sales, meter and connection management, billing and management reporting. The EDAMS – Enquiries module provides a quick way to browse to all related entities of a customer like personal details, properties linked to, connection and meters installed, history of meter, readings, plot, charges, payments, financial adjustments, refunds, deposits, monthly bills, debt management history, customer application history. EDAMS CRM is a comprehensive customer services system that deals with all the applications and activities related directly or indirectly to customers.
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Integrations
No integrations listed.
Company Information
Hydro-Comp Enterprises
Founded: 1986
Cyprus
edams.com/industries/government/
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
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In Person
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Phone Support
24/7 Live Support
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EDAMS Environment & Government Frequently Asked Questions
EDAMS Environment & Government Product Features
Government
Budgeting & Forecasting
Supported
Compliance Management
Supported
Fixed Asset Management
Supported
License Issuance
Supported
Permit Issuance
Supported
Work Order Management
Supported
Code Enforcement
Not Supported
Inventory Management
Not Supported
Purchasing & Receiving
Not Supported
Self Service Portal
Not Supported
Taxation & Assessment
Not Supported
Utility Billing
Not Supported
