Audience
Government agencies and departments looking for an environmental management solution
About EDAMS Environment & Government
Our Environmental Management system is ideal for Agriculture, Natural Resources and Environment Ministries. It manages Geospatial Info, time-series measurements, licenses, permits, applications as well as quality data for water, ground & air. The EDAMS Government Environmental Management system is ideal for Agriculture, Natural Resources and Environment Ministries. It manages Geospatial Info, time-series measurements, licenses, permits, applications as well as quality data for water, ground & air. Integration is enabled on a database level, business process and transaction levels avoiding data duplication and enabling demand management. EDAMS products have their own embedded GIS but also provide direct links to ESRI ArcGIS, Quantum GIS (QGIS) and SuperMap GIS. The EDAMS system is a modular system allowing it scalable implementation to suit the growth and capacity enhancement of the organisation.
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EDAMS Maintenance Management Systems
EDAMS Maintenance Management covers all facets of maintenance management, including routine, proactive and preventive maintenance, as well as the management and optimal operation of the supply at the Municipality/Utility. It covers all types of services provided by the Organisation whether this is Water, Sewer, Electricity, Environment, Roads & Pavements, Properties and Buildings, Health and many others. EDAMS – Call Centre module integrates seamlessly call center functionality to work order management, scheduling, dispatch functionality and real-time monitoring. The module can also be implemented as a standalone solution. It makes reality end-to-end business process integration from call center to field team. EDAMS MMS is configured with predefined lists of Maintenance Activities that reflect the industry’s best practices. Developed specifically for Utilities with the infrastructure of Networks Facilities & Plants.
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EDAMS Permits & Licensing
EDAMS Licensing & Permits is a comprehensive CRM system that enables the building of business processes to address applications and licensing requests related directly or indirectly to Customers [Applications, Licensing, Regular/Irregular Inspections] with regard to a specific element (product, property or other). The system is used to not only satisfy Customers/ Applicants requests but also to (a) create an element’s database and monitor/assign employees to various tasks or approvals relating to both customer and element. The EDAMS Licensing & Permits system has been used to develop a variety of applications for the Utility industries.
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EDAMS Billing & Customer Information
EDAMS Billing & CRM is a fully functional consolidated commercial web enabled management system that has been specifically designed to cater for the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management, customer relationship lifecycle, including online enquiries, meter readings, walk route management, debt management, revenue collection, direct sales, meter and connection management, billing and management reporting. The EDAMS – Enquiries module provides a quick way to browse to all related entities of a customer like personal details, properties linked to, connection and meters installed, history of meter, readings, plot, charges, payments, financial adjustments, refunds, deposits, monthly bills, debt management history, customer application history. EDAMS CRM is a comprehensive customer services system that deals with all the applications and activities related directly or indirectly to customers.
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EDAMS GIS Systems
EDAMS Data Management is a industry specific Asset register and network infrastructure management system that uses dedicated network data structures and element libraries. Functionality to evaluate connectivity and data correctness. Functionality to publish and share data. The system has extensive data models for all the Assets in the Municipal Services as well as any other fixed assets the Municipality might have. Municipal Services may include but not limited to Water, Sewer, Drainage, Electricity, Transportation, Waste Collection and Properties. Fully integrated with leading Graphical Information Systems (GIS), it transforms it into a true network data modelling system through the association of element topology and zoning characteristics to network data. EDAMS Network Data Management’s powerful data conversion and structuring facilities make it easy to convert data from various sources and attach engineering intelligence to network data and improve its engineering integrity.
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Integrations
No integrations listed.
Company Information
Hydro-Comp Enterprises
Founded: 1986
Cyprus
edams.com/industries/government/
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EDAMS Environment & Government Frequently Asked Questions
EDAMS Environment & Government Product Features
Government
Budgeting & Forecasting
Compliance Management
Fixed Asset Management
License Issuance
Permit Issuance
Work Order Management
Code Enforcement
Inventory Management
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing