Audience
Businesses searching for a CRM solution to improve their business operations
About EDAMS Billing & Customer Information
EDAMS Billing & CRM is a fully functional consolidated commercial web enabled management system that has been specifically designed to cater for the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management, customer relationship lifecycle, including online enquiries, meter readings, walk route management, debt management, revenue collection, direct sales, meter and connection management, billing and management reporting. The EDAMS – Enquiries module provides a quick way to browse to all related entities of a customer like personal details, properties linked to, connection and meters installed, history of meter, readings, plot, charges, payments, financial adjustments, refunds, deposits, monthly bills, debt management history, customer application history. EDAMS CRM is a comprehensive customer services system that deals with all the applications and activities related directly or indirectly to customers.
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Integrations
No integrations listed.
Company Information
Hydro-Comp Enterprises
Founded: 1986
Cyprus
edams.com/products/billing-customer-services/
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Product Details
Platforms Supported
SaaS
Windows
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online
EDAMS Billing & Customer Information Frequently Asked Questions
EDAMS Billing & Customer Information Product Features
Utility Billing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Water
Work Order Management
ACH Payment Processing
Cable
Natural Gas
Trash