WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly.
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iTacit is a frontline workforce platform that connects training, compliance, communication, and day-to-day processes in one mobile-first system.
Give frontline employees easy access to the training, policies, procedures, forms, checklists, and information they need to do their jobs, wherever the work happens. Leaders gain greater visibility into completion, certifications, compliance records, and work happening across teams, locations, and shifts.
With iTacit, organizations can digitize onboarding and frontline training, manage recurring and role-based learning, track certifications and training requirements, deliver mobile SOPs and policies, and replace paper forms and checklists with connected digital workflows.
iTacit also helps teams manage safety and compliance processes including inspections, incident reporting and follow-up, corrective actions, audits, JSA/JHA workflows, and other field processes. Training, documentation, assigned actions, and records stay connected, making it easier to see what has been completed, what needs attention, and whether required follow-up has happened.
For organizations managing large, distributed, or deskless workforces, iTacit brings the tools employees use and the visibility leaders need into one platform. Reduce disconnected systems and manual tracking, strengthen compliance, simplify frontline training, and give employees a better way to access information and complete required work from the field.
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HiDOCTOR
Our flagship Field Force Automation (CRM) was launched to cater to the needs of Pharma, Devices and FMCG sectors. HD Platform/suite which will offer a new level of sales integration, with customer relationship management, presentation tools and analytics-based closed-loop marketing all in one place. We have been specializing in Sales Force Automation and CRM software service experience over the last 10 years, and we know the nuances/ business processes of Pharma, Devices and FMCG sectors better. SFA forms the core/fundamental base of our HD Suite. This is a CRM that allows the Sales team to manage their customer base, plan their daily activities and report the same in a standardized way. The product is a result of more than five years of analyzing and watching the market, and factoring the good practices employed in Sales and Marketing by Top Pharma and FMCG companies. The product is built using one-device usage as a philosophy.
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