Audience

Organizations looking for a customer-focused water utilities solution to gain visibility, transparency and customers satisfaction

About Dropcountr

Dropcountr delivers simple but powerful water analytics and customer engagement software which is compatible with all meters, regardless of manufacturer or read interval. Utilities use Dropcountr CLEAR to better understand customer behavior, address indoor/outdoor water efficiency budgets, respond to service requests and engage with customers cost-effectively using modern communication channels. Homeowners use Dropcountr HOME as a customer portal to better understand and manage personal water use, compare usage to their neighbors, reach goals, and access valuable rebates and utility announcements. Cloud-based data analytics and customer engagement. Dropcountr translates data generated by water meters into actionable information for utility staff and their customers. Connect with your customers on the technology they prefer. Reduce your customer service call volume. Automate alerts and transition to digital communications. Meet customer expectations and increase satisfaction.

Integrations

API:
Yes, Dropcountr offers API access

Ratings/Reviews

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Company Information

Dropcountr
Founded: 2013
United States
www.dropcountr.com

Videos and Screen Captures

Dropcountr Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Online

Dropcountr Frequently Asked Questions

Q: What kinds of users and organization types does Dropcountr work with?
Q: What languages does Dropcountr support in their product?
Q: What kind of support options does Dropcountr offer?
Q: What other applications or services does Dropcountr integrate with?
Q: Does Dropcountr have an API?
Q: Does Dropcountr have a mobile app?
Q: What type of training does Dropcountr provide?

Dropcountr Product Features

Customer Engagement

Content Syndication
Live Chat
Feedback Collection
Churn Management
Analytics
Community Management
Gamification
Video Content
Communication Management

Utility Management Systems

Workforce Management
Cable
Natural Gas
Billing & Invoicing
Plant Management
Water
Electricity
Customer Management
Service Call Management
Work Order Management
Trash
Demand Planning