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Audience

Restaurants that want to increase takeout and delivery sales

About DoorDash

Increase your takeout sales with the largest delivery platform in the U.S. and Canada. Today, more and more people want the convenience of delivery. Our app reaches 80% of consumers in America. Your restaurant will be seen by millennials, parents, and even companies who need catering - all without the costs of a dine-in experience. We feature your menu on our app and website so that customers can discover your restaurant and order food. All of this will be done without you needing to lift a finger! We use our strong Dasher network to fulfill your delivery orders within 37 minutes on average. So your food is delivered to your customer exactly how you prepared it. By fulfilling deliveries as far as 25 miles from your location, DoorDash enables your business to reach a customer base well beyond the traditional dine-in experience.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 8 User Reviews

Overall 4.4 / 5
ease 4.3 / 5
features 4.4 / 5
design 4.3 / 5
support 3.9 / 5

Company Information

DoorDash
Founded: 2013
United States
get.doordash.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Phone Support
Online

DoorDash Frequently Asked Questions

Q: What kinds of users and organization types does DoorDash work with?
Q: What languages does DoorDash support in their product?
Q: What kind of support options does DoorDash offer?
Q: What other applications or services does DoorDash integrate with?
Q: Does DoorDash have a mobile app?
Q: What type of training does DoorDash provide?
Q: Does DoorDash offer a free trial?

DoorDash Product Features

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

DoorDash Reviews

Write a Review
  • A DoorDash User
    Talent Acquisition Partner
    Used the software for: 1-2 Years
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Busy? You can still get food. "

    Posted 2022-08-07

    Pros: The best part about DoorDash is that you can still make sure you eat food during the day even if you are super busy and can't leave due to professional or personal reasons. The food is brought right to you!

    Cons: It is quite expensive to get the food due to taxes, fees and tips. To get a simple $10 meal it could cost up to $20 after tip.

    Overall: I personally don't think it is worth the double amount of money just to have food brought to me, but if you are okay with that then I would totally suggest using DoorDash.

    Read More...
  • Samantha H.
    Digital Marketing Specialist
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Fast Delivery, lots of Fees"

    Posted 2022-02-12

    Pros: Door Dash offers such a variety of restaurants. I appreciate the easy access to a great meal that this service provides.

    Cons: The service fees can be really expensive and sometimes cause me to not place an order.

    Overall: Overall, a great app to have access to on your phone for when you travel or aren't wanting to cook at home!

    Read More...
  • A DoorDash User
    Office Administrator
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great delivery app"

    Posted 2021-10-18

    Pros: I like the food category options link. If you are looking for a particular type of food, this helps narrow down the options. I also like the overall look and feel of the app. The bright and simple picture icons in the app enhance the user's experience, I think.

    Cons: The app at times is very slow to load. Other apps will be loading fine, but this one will be slow.

    Overall: Overall, I like the app. I think it's user friendly, and it is visually appealing. I do think the time it takes to load content could be quicker.

    Read More...
  • Gage A.
    Customer Care Coordinator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Doordash is a great company"

    Posted 2021-06-18

    Pros: I love the fact I can work whenever I want. When money is tight I can go work and make money. This job is great for anyone wanting freedom in their schedule.

    Cons: I don't like how some drivers think they deserve a tip. Work for what you get.

    Overall: DoorDash support and drivers are all great people who deserve to get paid for the work that is put in. They are quick efficient and well worth working for

    Read More...
  • A DoorDash User
    New Analyst
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to Navigate"

    Posted 2020-10-28

    Pros: The application is easy to use. It is easy to track my driver to estimate when my order will arrive.

    Cons: Sometimes the app will freeze or shut down when I'm in the middle of processing my transaction.

    Overall: I would recommend this app to anyone who lives in a big city and wants food delivered. There is a variety of restaurants to choose from that makes this app very enticing.

    Read More...
  • Linda I.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Not the best software"

    Posted 2020-10-16

    Pros: This software is great but depending on the driver it could give you a bad or good experience. I have been on both sides of app as far as driver and user. As a driver contacting customer support they will always take the side of the customer.

    Cons: Customer service is hard to understand sometime because they are not in America. Customer service will also take their time when it comes to them resolving and issue. As a driver this is frustrating because you want to make money and get to the next delivery.

    Overall: Overall the idea is great and they are getting better but they can definitely improve. Everything will have its bad eggs but it is up to you to risk it.

    Read More...
  • A DoorDash User
    Intern
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 20,000 or More
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Delivery is pretty good, range of selections is wide, but it's also somewhat bad for the restaurants"

    Posted 2020-07-25

    Pros: The company I worked for used to have DoorDash cater lunch for us several times a week. I'm pretty sure it was DoorDash because there would be little business cards with its logo, in partnership with various eateries.

    They seemed to be punctual, and delivered on time. The variety of food was pretty good too.

    Cons: This is more on the entire food delivery gig industry, but there have been news articles about DoorDash drivers being sent to restaurants that aren't open.

    Overall: As long as you're okay with the fees, DoorDash is a pretty convenient way to get food delivered to your place.

    Read More...
  • Chet N.
    CEO
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use"

    Posted 2020-04-22

    Pros: Super easy we use we order meals from local restaurants. They have a mobile app that makes it super easy too.

    Cons: They've done a pretty good job overall with this app.

    Overall: Great and I recommend people to try using it if they need to order food but don't have time or unable to pick it up.

    Read More...
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