Document360

Pros: Document 360 is the best tool you can find to refer your knowledge base. Anyone can use this even don't have any technical skills.

Cons: If there were some more demo videos, it would be more helpful for the end-users to become more familiar with the platform.

Overall: It helps me to save and review my ideas regularly. Which leads me to update myself. Also I am able to share my knowledge with my colleagues too.

Pros: User friendly and easy to use KMS where you don't actually need a technician. loved the varied amount of tutorial videos which made it very easy to establish an understanding of new opportunities in growing a new company. Alongside this, the customer optimization allowed me to customize my experience, allowing a personalized touch that is not readily available on similar sites.

Cons: The only downside is the amount of knowledge on the app which can be overwhelming.

Overall: What is simple, is the best. I absolutely can figure out the tool if I can just spend 2 or 3 days exploring it. This is absolutely incredible and helps us enjoy the whole experience.

Pros: Document360 is very user friendly platform to create an article on knowledgebase. It has various formats, writing styles, layouts and templates to use based on the nature of documents.

Cons: There are many choices and menus which sometimes gets confusing, maybe it will get familiar while get into frequent usage of this tool.

Overall: Document360 is a useful and effective tool where the knowledgebase and document sharing are necessary.

Pros: 1. On-time customer support
2. Easily accessible and it is secure.
3. Good storage capacity
4. We can access any file by searching with a key word.

Cons: No major concerns I can say. But it would be great if you can add a feature to upload video contents.

Overall: We have been using Document 360 within our training department for uploading our training materials for new joiners and for our reference. Document 360 is user friendly where we can find all the options in same page. We rarely search for any options. This is a wonderful software which makes our life easier. Once we switched into Document 360, we never go away.

Pros: This is the best software which I ever used to build an internal knowledge base where we can upload all QRG'S Quick reference guide. It has massive storage and many customizable templates. All interface are user friendly where we can navigate easily.

Cons: Adding many frequently asked questions will help to get a resolution immediately.

Overall: I was in search of a good software which is user friendly and also a good platform which can be used as a team to access all our internal file securely. Then I found Document360 which is a gem. This software is highly recommended.

Pros: Document360 is easy to learn and has no need for technical skills. It provides an exceptional end-user experience. It provides an exceptional end-user experience.

Cons: Document360 is not suitable for the really complex technical requirements.
Lack of integration.

Overall: I have been using Document360 to create a self-service knowledge base. It provides an exceptional end-user experience. There is no need for technical skills to use this software.

Pros: -It is very easy to use and doesn't require effort to create professional-looking documents.
-It can be seamlessly integrated with mobile phones.
-It has a robust UI that works lag-free.

Cons: -It doesn't have any voice-based AI assistant for help.
-It becomes very pricy to integrate a knowledge base.

Overall: Overall, Document360 is an all-rounder software for startups and organizations to help them in making professional-grade documents and knowledge base.

Pros: Designed for all SaaS products.
It's helped me to build a great self-service knowledge base for my customers and other users.
It has a google-like search for quick help.
Supports multiplatform.

Cons: The price is really high for this application, rest it works well.

Overall: Document360 works good for content creation and it uses analytical features for the best business operations.
It can also be used to create a wiki, user-guide, or more.
A good support team helps and safe to use.

Pros: Document360 was easy to setup and I use it on a daily basis to search for relevant articles and documents from anywhere.

Cons: The pricing per user is highly expensive, i wish the vendor would offer discounts or lower the cost across all the tiers.

Overall: Overall, Document360 has enabled us to stay organized in real-time as well as creating different self service knowledge base.

Pros: A nice platform of knowledge base tool. It provides specific network usage and valid IP integration helps in data security and safety. Its features like collaboration, decision tree helps other user to participate in the form.

Cons: Sometime sync issues in Google Analytics. Much better if support multiple language in the platform.

Overall: For content creation and use analytical feature for business operations Document 360 works best. Its simple interface and data security features with multiple channel integration helps the user to share their content easily. Slightly expensive but works at its best.

Pros: Easy to use
Knowledge base platform
Customization feature
Great search engine
Version control over documentation

Cons: Needs a more advanced editing tool with spell check and grammar check.
Needs better pricing especially for the startup plan.

Overall: Document360 is a great knowledge base software which can be used to create a wiki, user-guide or more.

Pros: Easy to setup and use
Acts as a knowledge hub
Encourages self help
Analytics tools
Privacy settings

Cons: No support for multiple languages.
Expensive plan .

Overall: Document360 is a great solution which allows to publish documents to create a knowledge hub which serves as a self-help portal.

Pros: It is one of the software which can be used easily by anyone. It is one for the beginners. A user friendly software which can be set up very easily and it has got a wide variety of features to work on.

Cons: Honestly I really cant think of any cons as such other than using a few features. It is one of the best of its type available in the market.

Overall: I would definitely recommend this app. One of my favorite aspect about them is their support team and the software helps in effective and efficient documentation of products.

Pros: It’s very helpful to setup an access for only a range of IP addresses within our network, this is very important for our data security.

Cons: We couldn’t connect with Google Analytics, took lot of time then error pops up.

Overall: Document360 is an excellent tool where we can keep all our information safe, grant access to some team members only, grant access based on IP address.

Pros: Document360 helps to reduce support team efforts. It a very intuitive and powerful knowledge management tool. The best platform to establish a self-service help center. Discussion and search option to find FAQ answers.

Cons: It worked great for me. Nothing to share about cons.

Overall: Document360 is a powerful knowledge management tool. It offers easy to build self-service help center for clients. Best to create a FAQ page for quick support solution for the customers.

Pros: As a new user, I'm very impressed with the customer service support Document 360 provided. They responded to my questions within few hours and made sure to resolve my issues quickly.

Cons: Takes a little while to get familiarize with the tool. But once you get used to it, this will be the best tool you can ask for.

Overall: Great customer support and a great tool that works perfectly with my business model. Highly recommend to all types of business

Pros: Document360 is great tool offered on a great price point. It offers variety of customization that suits my business needs.

Cons: Would like to see an extra layer of security to be added in the future updates.

Overall: This is perfect product if your business require to organize and publish plenty of content on a daily/weekly basis. Best value for the best price.

Pros: Document360 is suitable for any sized teams or department. It helps to organize your content very securely, easily and meaningful way.

Cons: Would like to see more updates to the existing platform by adding new features and have 24/7 tech support.

Overall: It is an effective tool in documenting best practices and updates. The social component makes it easy to create any content and organize them.

Pros: The greatest Pros on this product is its user friendly platform. It greatly helps the User to customize and organize their content in different ways.

Cons: Would like to see more features being added in the upcoming future.

Overall: Great tool and highly recommend to businesses who got lot of Articles/Content to publish on a daily/weekly basis.

Pros: Very straight forward to install, I liked the idea that the software is integrated and works together with Freshdesk.

Cons: Does not have a smart search kind of, where you start typing and automatically you can see in a drop down the matching results with the values entered so far.

Overall: It has been a good experience with this new product in my company, I like how easy is to use it and the support I have received when a question came up, glad to have this software.