DeskDirector Integrations

ConnectWise CPQ, formerly ConnectWise Sell, is a professional quote and proposal automation software for IT solution providers. ConnectWise CPQ offers a wide range of tools that enables IT solution providers to save time, quote more, and win big. Top features include professional quote or proposal templates, product catalog and sourcing, workflow automation, sales reporting, and integrations with best-in-breed solutions like Cisco, Dell, HP, and Salesforce.

Be more productive. Automatically. Take productivity to new heights by automating business processes across your entire organization. Discover a better way to get things done. Improve individual, team, and organizational effectiveness by combining Digital Process Automation (DPA), Robotic Process Automation (RPA), and Artificial Intelligence (AI). Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors. Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services. Automate time-consuming manual tasks with built-in AI capabilities, giving you more time to focus on strategic, high-value opportunities. Start automating common business processes immediately with thousands of prebuilt templates.

For efficient sales quotes and proposal creation, turn to QuoteWerks. QuoteWerks is a market-leading Configure-Price-Quote (CPQ) solution designed to help businesses evolve their sales process so they can sell more, faster, and easier. The solution offers seamless PSA/CRM integrations, QuickBooks and Sage 50 integrations, credit card payment processing, approval and peer review, quote labor, Word-based proposals, a powerful dashboard, and so much more.

Datto’s Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based PSA platform providing a singular view of the entire business - enabling MSPs to centralize business operations and make data-driven decisions to improve service, productivity and profitability. Autotask PSA allows MSPs to run all aspects of their business at peak efficiency. It combines all the mission-critical tools necessary to run a managed services business. Autotask PSA centralizes operations and provides instant understanding through customizable dashboards and widgets, enabling you to make data-driven decisions. Autotask PSA does not require extensive testing, maintenance, or updates and has a proven track record of consistently delivering 99.99% uptime and unmatched security. PSA is the central hub for any MSP providing a single pane of glass view across the business and increasing efficiency through automating workflows.

Datto RMM is a secure, reliable and modern cloud-based remote monitoring and management platform that gives MSPs the ability to securely and reliably manage their customers IT infrastructures. Built to remove complexity, costs, and risks, it includes powerful automation and monitoring tools such as ransomware detection, patch management, and remote control takeover to help MSPs proactively prevent IT issues, respond faster to incidents, and deliver a better service to their customers. Protect and quickly restore PCs with reliable, image-based, all-in-one cloud backup and disaster recovery. Cloud-to-cloud backup and fast recovery for critical data in Microsoft 365 and G Suite applications. Fast and easy file and folder backup and restore with support for Windows and Mac. Safe file sync and share with a centrally managed, secure collaboration platform. Protect and quickly restore servers with reliable, image-based, all-in-one business continuity and disaster recovery.

Automate getting paid, from invoice to collection. Say goodbye to time-consuming accounting tasks, stressful collections calls, and an aging A/R that just won’t quit. Say hello to effortless cash flow. If you’re like many service providers then you’re offering incredible value to your clients, but they aren’t always paying on time. The result is that your revenue ends up trapped in aging accounts receivable, and investing back into the growth of your business seems like a pipe dream. But it doesn’t have to be this way. ConnectBooster is a scalable solution that fixes your cash flow. We’re trusted by thousands of service providers to get paid on time, every time, all while saving time. Are you next? With two-way data-syncing between your tools and a suite of payment automations, ConnectBooster saves anywhere between 8-20 hours per month on billing-related tasks. Before ConnectBooster, the average service business waits 48 days to get paid by their clients.

Award Winning eLearning Courses & SCORM Content for Organizations and Individuals. Available for desktop, tablet or smartphone. Our most popular training courses are Microsoft Office 365, Excel, Microsoft Project & Brain Bites Microlearning. BrainBot is an intelligent, AI-based chatbot that sends short, periodic communications to help you retain knowledge from selected Bigger Brains and other training courses.Approximately once a day you’ll receive a quick communication from BrainBot, with a question, interaction, or reinforcement tool based on the key takeaways from your selected training course. Top organizations use Bigger Brains courses. And our courses are perfect for individuals who want to boost their skills.

Datto Workplace provides enterprise-grade file sync and share to managed service providers without putting security and efficiency at risk. Built for business, Datto Workplace provides a seamless collaboration platform to clients for every file from every device. A single, simple, scalable solution tailored for every role -- from technicians to sales, to executive management. Configure settings based on individual needs and streamline implementation to suit your business. MSPs can also schedule reports on system activity, enable monitoring, and on-demand auditing of usage. Workplace users can securely collaborate on any device, leveraging integrations with core business tools such as Microsoft, G Suite, Active Directory, and Single Sign-On (SSO). With more than 99.99% uptime, and HIPAA, GDPR, and SOC 2 compliance and data encryption, clients can work securely with Datto Workplace. Datto Workplace provides the security, mobility, and control that businesses need.

Your must-have payment solution is Wise-Pay. Shorten your cash gap with the ultimate add-on: Wise-Pay, the preferred choice for 26,000+ payers, providing integrated payment automation across some of the world’s largest payment providers - you’ll never have to chase a payment again. Each time you handle an invoice, it costs you money. Wise-Pay seamlessly reconciles invoice payments in your accounting platform, and automatically creates client invoices for credit card surcharge payments, overpayments and pre-payments. Wise-Pay removes the obstacles that prevent you from accessing a vast number of platforms - enabling a payment process that makes it super simple (and fast) for your customers to pay you. Some integrations include: ConnectWise Customer Portal, CW Sell, Invarosoft IT Support Panel, Desk Director, QuoteWerks, CloudRadial, iSell eCommerce Platform. Say goodbye to monotonous tasks, everywhere from banking checks to reconciling accounts.