Defect

About Defect

See what’s really going on in your business. Proactive management of all defects, faults and incidents to optimise operational efficiency. Real-time defect, incident and inspection reporting. Defects and incidents can be costly if not resolved quickly, and the impact on customer experience can be even more damaging. OPINSTA SAM empowers employees to take control of fault reporting and provides a real-time overview of all activity. Typically 90%+ of all defects are reported through our software in the first 6 months of adoption, equating to an average of 30,000 defects per client. Easy for all staff to use. Intuitive and designed for frontline staff to use on the go, without the need for training. Immediate ROI. Our consultants will create an OPEX based pricing plan designed to give you an ROI from the first month. Entirely customizable. Create your own mobile reports, workflows and integrations that will suit your business perfectly.