Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.
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Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help.
From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data.
This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.
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Max
Max is your AI coworker in Slack, built to turn your team’s context into next steps, reminders, escalations, morning briefings, and ready-to-review work. Instead of acting like another chatbot, Max works where the outcome needs to land: Slack. Your team’s work lives across email, CRM, project tools, docs, meetings, and conversations, but important deadlines, asks, decisions, and follow-ups often disappear inside threads and connected systems. Max takes plain-language requests and turns scattered context into reports, summaries, drafts, follow-ups, and task lists. Brief Max like you would a teammate: give the outcome, let Max find the inputs across connected sources, then review the result with the right context attached. It starts with two high-leverage routines for busy Slack teams, Delegation and Morning Brief. Delegation lets users assign tasks, reminders, deadlines, completion tracking, and escalation rules directly in Slack, while Max follows up with owners and reports back.
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