DIR-S

An incident and emergency management solution for daily operations, emergency and crisis situations. This command, control and communication (C3) solution uses data analytic technologies coupled with social and mobile technology to streamline and integrate preparation, response, recovery and mitigation of daily incidents, emergencies and disasters. IBM works with governments and public safety organizations worldwide to implement public safety technology solutions. Proven preparation techniques use the same technology to manage day-to-day community incidents when responding to crises situations. This familiarity helps ensure first responders and C3 staff can engage immediately and naturally in response, recovery and mitigation without needing access to special documentation and systems. This incident and emergency management solution integrates and correlates information sources to create a dynamic, near real-time geospatial framework for a common operating picture.

Symphia NowForce ensures real-time communication and enhanced situational awareness for better incident management and response. By leveraging smart devices and wireless & mobile networks, organizations can adapt to emerging events in real-time. Across a flexible & scalable platform, Symphia NowForce enables information sharing, centralized communication, and response coordination across numerous units regardless of location. Connect individuals and units for real-time insights and alert sharing and for coordinated response, regardless of location. Leverage smart devices and networks for immediate interaction and information sharing through video, voice, and text communication. Maintain a 24/7 direct connection between head of operations, SOC command centers, security teams, and local responders. Comprehensive emergency dispatch view provides situational awareness and accelerates emergency response time.