Audience

Conversational AI platform for companies wanting to connect with their customers journey

About ContactEngine

ContactEngine connects conversations across entire customer journeys with One Voice delivering exceptional CX and demonstrable business value for organizations around the world. Drawn from real data, this visualization shows customers flowing from one client’s systems, through ContactEngine, and back again. ContactEngine is the first and only third generation customer engagement technology. It delivers genuine conversations run by AI. Welcome to a whole new era of proactive customer service. Our vision for proactive conversations places ContactEngine firmly ahead of the pack. Our research and innovation / development function will keep ContactEngine out in front for years to come. Integrated with your core systems, ContactEngine analyses your data to identify where a proactive conversation is advantageous. These conversation triggers are key, signalling ContactEngine to start a conversation, or to change the path of an ongoing conversation.

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Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

NICE
Founded: 1986
United States
www.contactengine.com/product/

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Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
Online

ContactEngine Frequently Asked Questions

Q: What kinds of users and organization types does ContactEngine work with?
Q: What languages does ContactEngine support in their product?
Q: What kind of support options does ContactEngine offer?
Q: What other applications or services does ContactEngine integrate with?
Q: What type of training does ContactEngine provide?

ContactEngine Product Features