Audience

Hotels, resorts and hospitality groups requiring a solution to manage, automate and reconcile travel-agent commission payments

About CommPay

Commissions Processing by Onyx CenterSource is a comprehensive system designed to streamline and automate hotel-and-travel-agent commission payments globally. It begins when the hotel supplies booking data in its chosen file format and schedule, optionally using Onyx’s ValidStay tool for validation. A pro-forma or remittance notice is then issued in the currency of choice, listing the total amount payable to agencies and Onyx’s fee. After the hotel remits funds into the Onyx account, Onyx disburses payments to all participating agencies, usually within a week, and provides detailed confirmation reports. Hotels and agencies gain 24/7 access via the online portal to reconcile payments, validate transactions, and monitor outstanding claims. The process includes research and support services to track inquiries, disputes, or missing payments, and all activity is logged and accessible via customer-service channels.

Integrations

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Company Information

Onyx CenterSource
Founded: 1992
United States
www.onyxcentersource.com/hotels/commissions-processing/

Videos and Screen Captures

CommPay Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

CommPay Frequently Asked Questions

Q: What kinds of users and organization types does CommPay work with?
Q: What languages does CommPay support in their product?
Q: What kind of support options does CommPay offer?
Q: What type of training does CommPay provide?

CommPay Product Features

Commission

Incentive Programs
Multi-Tiered Commissions
Split Commissions
Percentage Commissions
Affiliate Management
Compliance Management
Commission Calculations
Sliding Scale Commissions
Agency Commission
Flat Commissions
Commission Tracking
Commission Scheduling