Audience
Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation
About Cognitive View
Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.
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Company Information
Cognitive View
Founded: 2018
Australia
cognitiveview.com
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AdaptiveGRC
Working with companies from regulated industries, we've realized that many find carrying out GRC tasks time-consuming and ineffective.
That's why we created AdaptiveGRC, a comprehensive solution designed to coordinate governance, risk, and compliance fully. The difference between success and failure is the ability to measure, monitor, and manage your GRC activities rapidly and efficiently.
The tool reduces the manual work and allows you to focus on things that really matter.
Each AdaptiveGRC module can be used as an individual and discrete solution or deployed as part of a fully integrated GRC framework. Whether you use a single module, multiple modules or the full solution suite, your organization will benefit from the operational efficiencies and instant management reports.
Struggling to figure out spreadsheets and automation? Our experts are here to help. Let's set up a call and explore the possibilities of streamlining GRC together.
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Dot Compliance QMS
Dot Compliance provides the industry’s first off-the-shelf QMS solution – ready to deploy from day one, with little to no setup required, while also incorporating industry best practices and standards that address the latest global regulatory requirements.
Powered by the Salesforce.com platform, our solutions enable life science organizations to quickly digitize their quality and compliance processes including Document Management, Training Management, Change Control, CAPA, Customer Complaints. Compliant with 21 CFR part 11, EU-Annex 11 and support ISO 9001, 13485, 14971, 27001 & MORE!
Processes included:
▶ Document Management
▶ Training Management
▶ Quality Event Management
▶ CAPA Management
▶ Change Management
▶ Complaint Management
▶ Audit Management
▶ Supplier Quality Management
▶ Risk Management
▶ Design Control
▶ Deviations/Non-conformances
✔ Seamless Install
✔ Cost Effective
✔ One-Stop-Shop
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SwissMetrics
SwissMetrics is a FinTech from Switzerland whose purpose is to transform the way companies monitor their counterparty risk exposure – a single platform solution for onboarding, compliance and credit risk monitoring. Developed by finance professionals, the platform is designed to promote smarter collaboration between finance and non-finance teams, in pursuit of a common goal – maximising value through risk mitigation. Being customer centric, SwissMetrics is focused on optimising user experience through practical, innovative and forward looking tools. And while enabling the effective monitoring of the financial health of your customers, suppliers and acquisitions, SwissMetrics further enriches your compliance function.
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ClusterSeven
With ClusterSeven Shadow IT Manager, gain control over the hidden spreadsheets and other data assets that put your enterprise at risk. Discover and manage the hidden, sensitive spreadsheets, applications, and data assets that lie outside of IT’s control – and create risk. Now you can easily and efficiently capture and maintain an inventory of the files your organization relies upon and monitor who’s making changes, helping you meet audit and compliance requirements and prevent problems before they impact your enterprise. Classify the risks associated with your newly discovered EUC files and organize them in a centralized database. Once you’ve established the spreadsheets your organization is using, you can carry out a deeper risk analysis on critical files using rules that matter to your business, such as the complexity of a formula or macro, use of sensitive terms in the file like “confidential,” inclusion of unprotected client or personal data, or the presence of hidden worksheets.
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Product Details
Platforms Supported
SaaS
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