Kodif
KODIF is the first full AI workforce built specifically for ecommerce brands. We help teams support customers across their entire journey, reduce the load on human agents, and drive more revenue through subscriptions, upsells, and smarter shopping experiences.
Every brand starts with an AI Agent. These agents can be tailored to different needs, but all connect directly to backend systems like order management, subscriptions, warehouse tools, and more, allowing them to take real action, not just hold conversations.
There are three tiers.
Tier 1 focuses on chat, delivering personalized, human-like conversations with real-time data and seamless handoffs to agents.
Tier 2 expands into email and SMS, enabling authenticated, highly personalized experiences and segmented knowledge for global brands.
The Super Agent connects across all channels, with advanced personalization and knowledge segmentation by brand or geography.
All Agents also act as AI Shoppers, recommending products,
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Trylli AI
Trylli AI is a next-generation AI voice calling system that replaces traditional telecalling with intelligent, human-like agents. It enables businesses to run inbound and outbound calls at scale, handling sales, support, reminders, HR interviews, and more. Agents can be built using ready templates, chat-based setup, or advanced workflows, with options for multi-agent deployment, shared or isolated memory, and even a “Super Agent” for context switching. Trylli AI integrates a knowledge base for domain-specific queries, supports English and Hindi (with future global languages), and offers customizable voices for personalized conversations. Batch calling allows large-scale campaigns like collections, renewals, or verifications. With detailed analytics, call recordings, role-based access control, and integrations via APIs, Slack, and CRM systems, Trylli AI provides businesses with a scalable, multilingual, and context-aware AI telecaller that works 24/7.
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Cisco AI Canvas
The Agentic Era marks a transformative shift from traditional application-centric computing to a new frontier defined by agentic AI, autonomous, context-aware systems capable of acting, learning, and collaborating within complex, dynamic environments. These intelligent agents don’t just respond to commands; they perform complete tasks, retain memory and context via large language models tailored for specific domains, and can scale across industries into the tens of millions. This evolution brings the need for a new operational mindset, AgenticOps, and a reimagined management interface built around three guiding principles, keeping humans thoughtfully in the loop to provide creativity and judgment, enabling agents to operate across siloed systems with cross-domain context, and deploying purpose-built models fine-tuned for their distinct tasks. Cisco brings this to life through AI Canvas, the industry’s first generative, shared workspace driven by a multi-data, multi-agent architecture.
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Cognigy.AI
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
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