Rally
UX researchers and designers spend hours each week manually sending emails, coordinating calendars, buying gift cards, and updating messy spreadsheets, all just to talk to users. Rally streamlines your research process by automating outreach, scheduling, and incentives. Cut out the tedious manual work of recruiting so you can focus on what matters most: doing meaningful research. Rally brings all of your participants and studies together, lets you know when participants are eligible for new studies, and makes it easy for you to launch your next study with confidence. Set up templates for every type of outreach, then schedule and sequence emails. Screeners with skip logic and auto-qualification to quickly find your best-fit participants. Team scheduling that dynamically updates your availability, and supports moderators and observers. Send incentives that are easy for you to manage and your participants to claim.
Learn more
Lyssna
Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast.
With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.
Key features include:
Participant recruitment: Test with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics.
Interviews: Streamlines the entire interview process, from planning to transcription.
Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing.
Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites
Lyssna is designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders.
Learn more
ARCS
ARCS® provides your panel members with an engaging experience to self-schedule and respond to studies while improving your operations' efficiency. ARCS panel management platform helps you find and qualify the right people, schedule them for studies, and optimize panel engagement. The ability to manage and maintain "highly engaged" participants is key to successful study completion. With access to ARCS' engaging member portal, you can easily manage participants to schedule them for studies, conduct screeners and surveys, and build profiles. The tools provided also allow you to control communication frequency while empowering your participants to decide how they would like to engage. ARCS can help you create your custom incentive program with gift cards, products, or points. The system’s tools can automate reward management while retaining full control of incentives.
Learn more
Userlytics
Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.
Learn more
