Audience
Companies and enterprises seeking a SaaS platform to manage and retain customers
About Churn360
Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.
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Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.
** Customer 360 view: Streamline customer data from CRMs, support, and billing systems.
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** Automation: Playbooks and workflows automate white-glove tasks.
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Pricing
Starting Price:
$399
Pricing Details:
This pricing is per month for 1-4 users
Integrations
Company Information
Churn360
Founded: 2020
United Kingdom
churn360.com
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online
Churn360 Frequently Asked Questions
Churn360 Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
