Audience
An automated platform designed to help eCommerce merchants manage chargebacks effortlessly.
About Chargeback
Chargeback is an automated chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks. This innovative platform alerts you to transactions where a customer has just initiated a chargeback request, enabling you to automatically refund these transactions before they escalate.
This proactive approach significantly reduces your chargeback rate, leading to lower fees and fewer disputes with payment processors. The system's automated alerts notify you of incoming chargeback requests 24-48 hours before they are officially filed, giving you ample time to issue a refund and prevent the chargeback from proceeding.
Chargeback operates seamlessly in the background, providing peace of mind and maintaining positive relationships with payment processors. There are no onboarding fees, contracts, or monthly minimums. You only pay when Chargeback provides an alert, making it a cost-effective solution tailored to your needs.