Audience
Individuals looking for a Cryptocurrency Exchange solution
About Changelly
Choose the crypto pair you’d like to exchange. Make sure you are okay with the best rate on the market and the 0.25% service fee. Confirm the transaction and sign in/sign up with just your email to save your transaction history. Fast and secure way to exchange and purchase 150+ cryptocurrencies. 24/7 live-chat support. Gain access to a full-featured exchange, Changelly PRO, and expand your trading to a PRO level. Multi-currency wallet to store a variety of coins. Interactive and customizable terminal. 50+ markets with competitive trading fees. Lowest withdrawal fees on most popular coins and tokens. Assets are secured with 2FA protection, email confirmations, and whitelists for withdrawals. All-in-one multi-currency portfolio with no need to manage additional wallets. Explore all Changelly PRO possibilities to further enhance your trading activity.
Company Information
Product Details
Changelly Frequently Asked Questions
Changelly Product Features
Changelly Additional Categories
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Good app" Posted 2026-10-12
Pros: Swapping on my phone is usually a pain but this one stays put, nothing jumping around while you're tracking the swap. Also bought some crypto with Apple Pay on it and that took like a minute 👌
Cons: Rate estimates on less common pairs take a few seconds to load. BTC and ETH come up straight away so it's really only the niche coins
Overall: Mostly use it on my phone and it’s been easy every time 😅 Pages load well, menus are clear, and nothing feels awkward.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Use it from Exodus, coins come back to the same wallet" Posted 2026-10-05
Pros: I do my swaps from inside Exodus, so there's no exchange account and nothing to log into separately. Everything gets signed in the wallet and the keys never leave it. Most of the coins I trade day to day are in the Exodus version.
Cons: A couple of pairs I wanted weren't in the Exodus version, so I did those on the website. Took an extra minute or two.
Overall: Found out Exodus had it built in pretty much by accident, and haven't used the browser version much since.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Swap and it goes straight back to my wallet" Posted 2026-10-01
Pros: Coins go back to my own wallet and I don't keep a balance there. I can see the rate before I confirm, and it's had pretty much every pair I've gone looking for, cross-chain ones too. The screen is basically just the swap, I don't have to click past anything to get to it.
Cons: The floating rate can move a bit between the estimate and what arrives, and swaps on rarer pairs sometimes take a few minutes longer.
Overall: It's what I use for most of my regular swaps now. Haven't had a reason to go looking for anything else.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"rates showed up, swap went through, no complaints" Posted 2026-09-14
Pros: Been using it on and off for rebalancing. Rate estimate is there before you commit so you know what you're getting into. Found some pairs here that weren't on the simpler tools I tried before. Therefore it's good for anything outside the main coins.
Cons: During fast market periods the rate moves a bit between estimate and actual swap. Nothing dramatic but noticeable if you're paying attention.
Overall: Keeps doing what it's supposed to. Third or fourth swap this month, still no issues worth mentioning 🔥
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"good for anyone done with full exchange accounts" Posted 2026-09-02
Pros: Pick a pair, put in your wallet address, confirm, done. Swap usually came through quicker than I expected the first time. Mobile works fine. Found every pair I needed including a couple of cross-chain ones I couldn't track down on simpler tools.
Cons: Final amount can vary from the estimate. Not a lot, but enough to notice. Also wish the transaction history view had more detail.
Overall: One of the more reliable swap tools I've used. Not trying to be a full exchange. Doesn't pretend to be. That's what makes it good.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Flexible exchanges" Posted 2026-08-02
Pros: What I like with Changelly is that the rates to exchange crypto coins and to buy them actually are one of the lowest. As far as I know, the firm cooperating with many exchange platforms.... Another thing is that it's easy to operate on the Changelly platform itself, and I feel safe exchanging my crypto coins
Cons: I don't see major things that deserve improvements. Maybe to change visual style, imho
Overall: have known Changelly for more than a year, and so far I am satisfied, and I keep buying digital assets here on a regular basis
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The exchanger as it should been" Posted 2025-12-26
Pros: An old company I knew about 8 years ago. If they were a scam, they would have gone out of business by now. But I've seen their ads frequently on other reputable services, so I conclude they're trustworthy.
Cons: The fees are not that big, but they exist and must be paid each time.
Overall: A reliable established exchanger where you can exchange cryptocurrencies without worries.
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Changelly has been around for about 10 years, so I've known about it for a long time, but used other services before. I liked Changelly and after the terms changed on the previous, I switched to this one. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Changelly is my choice" Posted 2025-12-15
Pros: Fees are not so large here. Love the support - once I need to ask about my transaction and they answer quickly.
Cons: The exchanger has some other negative reviews and it's strange.
Overall: The exchanger has all I need to changing coins fast. Use it time to time for small transactions. recommend this one.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Hold all money and do not reply" Posted 2023-12-05
Pros: Their service awful. Do not recommend, there are too much bad reviews over internet just beware of that scammers.
Cons: That platform held my money 7 days and always reply that my case is under review and reject to return my money. Don't recommend. Update: 7 days passed and I only get reply like:
Unfortunately, there is no update on this issue. The refund is in process.
Now they stop replying to my emails.Overall: Very unprofessional company.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Changelly became a KYC scam..." Edited 2023-01-04
Pros: Used Changelly since a while to DCA.
Always swapped crypto to crypto, never used FIAT or credit card.Cons: They scammed my BTC.
Overall: Today for a swap around $100 of BTC, they wanted KYC. And as I'm refusing a KYC for a crypto swap, they just keep my BTC and don't cancel the transaction.
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Crypto Customers, be warned. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"$4000 stuck in Changelly for five months" Posted 2021-11-29
Pros: There are no pros. $4000 stuck in Changelly for five months. They don't know about Metamask and they don't know about Polygon or Matic. They support Matic ERC20 but I sent then from Matic Mainnet five months ago. I thought, they will return it in some time but even after five months they are talking like a machine same think again and again that they said five months ago. (Its impossible to refund my money and we can't access your funds) When I told them about Metamask Matic Mainnet costume network. they are not familiar with it or its a big exchange and can't do such things that but they didn't return my funds. During my transaction they had clearly written polygon at their exchange page without any notice or anything except ERC20 but that wasn't enough to explain the networks. I sent them polygon but I did not received exchanged tokens and When I asked Changelly support team they said, they will return it once they update Matic at their exchange. They already have taken almost half year with my funds and still not telling me, when they will return my funds like 8 months, year or after five years so ultimately Changlly is the worst exchange I ever seen. Five months and they were unable to return my funds. I am in big problem because of this dead exchange. You wouldn't believe me but Changelly is also one of the most expensive exchange where you will have to pay exchange fee on top of that Changelly fees. Most expensive and lazy exchange, which is also destroying centralised exchanges image.
Cons: Two lived experiences:
1.) I’m very sorry to hear how you’ve been treated by the Changelly squad. In my own run in with them they Kept me waiting 50+ days for $66,000. No coherent explanation during and no apology or explanation after funds were finally repaid. 400+ emails by me to their “security” department. Even now they are saying “there is a reasonable amount of doubt that some of the information provided by you during the AML/KYC verification was either accurate, complete, or truthful” which is complete h*******.
2.) My Matic $4k worth stuck for more five months and they still unable to resolve it.Overall: Whenever you make transaction, they will tell you complexity of using their exchange they won't return your money. So many people regret of using Changelly
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