CentralSquare Records Integrations

Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Your crews can access complete NFPA compliant occupancy preplans that are easy to comprehend – even while responding in an emergency vehicle. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access on any device! The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations and other responding apparatus.

Whether you perform inspections in a major metropolitan complex, or a rural area with little or no connectivity, our award-winning software ensures that you'll always have the tools you need to get the job done. Perform virtual inspections on any device, integrate with any land management software, and use anywhere, even in areas with no connectivity. Simple and intuitive interface. Easily communicate with contractors in the field. Generate detailed reports, complete with photos and video. Integrate with your land management software, or use without. We integrate with all major land management, construction management, and calendaring systems to fit seamlessly into your existing workflow. We'll integrate your system for you at no extra charge. We're more than just building inspections. Our private sector customers use our software to perform virtual inspections in a variety of fields.

Relay is a powerful self-service application suite. With a single platform, governments can connect the work of their agencies in one location, coordinating and amplifying their impact through automation, data analysis, and engagement. For agencies, Relay’s centralized, connected approach to automated customer service frees up staff time, lowers costs, and increases the quality of customer service. For citizens, they receive the convenience and ease of accessing their data when, where, and how they want. Relay Portal is a powerful administrative and data management tool that provides real-time health statistics, detailed reports, outbound campaign management, configuration options, and more, all through a user-friendly dashboard. Payments for agencies using our solutions are PCI compliant and PA-DSS validated. By meeting the highest standards for payment security, agencies and their customers can feel confident knowing their data is protected.

The most secure and interactive cloud-based communications platform for mission-critical contact centers. With Carbyne, every person counts. Shift mission-critical call centers into a new world of information exchange. Our technology is built on the cloud for quick solutions and fast implementation, using an interface that keeps call managers top of mind. With unprecedented simplicity and data collaboration, we ensure every call ends with a smile. All contact centers rely on live, ever-changing information. We assist emergency response teams and enterprises by providing a unified platform for real-time data and collaboration. Through the power of one platform, we enable contact centers to collect and distribute the right information at the right time. Our ecosystem of applications delivers all the right tools on one platform. Find out why Carbyne enjoys 100% customer retention. Unify the flow of audio, video, instant messages, third-party applications, IoT devices, and more.