CoreInteract by Altigen
Engage your customers throughout their entire journey – via voice and digital channels (chat, email, SMS, email, and social media). Integrate business communications with business systems, providing valuable information to your employees at every customer touchpoint. CoreInteract's simple drag and drop design enables you to quickly manage workgroups and routing rules to meet your unique business requirements. Configure the order and priority of which workgroup will receive inbound customer requests. CoreInteract allows you to manage your interactions natively in Teams without the need of a separate desktop application or software to install. Workgroup calls are clearly marked for your team members to easily differentiate between a customer call vs an internal call. CoreInteract can retrieve a Dynamics 365 customer record with each answered call, giving you more control and customer insight than ever before, including the ability to call a customer directly within Dynamics 365.
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Miro
Keep your team's minds in sync with Miro (formerly RealtimeBoard and AWW app). A virtual whiteboard and remote collaboration tool, Miro helps cross-functional teams work more efficiently together to build great things. The platform allows teams to ideate, visualize, and share ideas without any boundaries. It comes with over 200 pre-made templates for capturing and visualizing ideas, collaboration tools such as comments, chat, screen sharing, and video chat, and integrations with popular business tools.
Miro AI. You and your team, supercharged. You're here to create the next big thing and we're here to help. Unlock the power of your ideas with Miro AI – your new launchpad for creativity, collaboration, and productivity.
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Lineup
Lineup is the talent database centered around your people. Lineup stores, organizes, and simplifies all of your volunteer, SME, or employee data, and so you can get to know your people on a granular level. Our platform makes your people data sort-able and filterable so you can find the best fit for your committee, workshop, or meeting.
We automate tough task like recruitment, data gathering, and evaluations streamlining your processes and improving your team management. Create and track all your work-groups in one place! Easily create new meetings, workshops, or committees and track custom data like attendance, agendas, or meeting minutes. Managing teams is a lot of work. Lineup automates many of those processes like checking availability, getting commitments, and soliciting feedback.
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N-Able Projects Portal
Schedule, manage, and track multiple projects for teams, workgroups, or the entire organization. Increase team communications. Shorten project life cycles. Improve the quality of project deliverables. Retain and reuse accumulated knowledge. Status and other reports for multiple projects. Time - estimated vs. actual for projects and team members. Discussion - virtual meeting space. Library - post and discuss project deliverables. Task email alerts (with link to the task detail). The N-Able Project Solutions are project management software applications focused on providing teams or workgroups with the ability to easily schedule projects, share information, track tasks, discuss ideas, and resolve issues as they arise over the course of the project. All of the applications provide a personalized project portal into the team activities and move an organization onto the knowledge management path.
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