Audience

Compliance Management system for anyone

About CastIMS

Show your clients that their reputation is in good hands. Show government agencies that you are being proactive to issues and complaints. Show your employees your commitment to adhering to the highest standards for every client. Proving your dedication to compliance proves that you care about delivering results, with excellence, every time. And there’s no better way to prove that than with CastIMS. We’ll do more than make sure you get fully developed, reliable software – you get the experience and personal service you deserve. Compliance Requests assist with responding to consumer complaints and provide a reference for all correspondence including the number and nature of complaints. Training Reports assist with the identification of training needs and provide proof of all training.

Integrations

No integrations listed.

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Company Information

Peacock Consulting
Founded: 2005
www.peacock-consulting.com

Videos and Screen Captures

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Product Details

Platforms Supported
Windows
Mac
Training
Live Online
Support
Phone Support
Online

CastIMS Frequently Asked Questions

Q: What kinds of users and organization types does CastIMS work with?
Q: What languages does CastIMS support in their product?
Q: What kind of support options does CastIMS offer?
Q: What type of training does CastIMS provide?

CastIMS Product Features

Complaint Management

Complaint Classification
Survey Management
Self Service Portal
Customer Complaint Tracking
Case Management
Corrective Actions (CAPA)
Issue Tracking
Feedback Management
Routing
Quality Assurance Management
Social Media Monitoring
Forms Management

Compliance

Audit Management
Risk Management
Controls Testing
HIPAA Compliance
Archiving & Retention
FDA Compliance
Sarbanes-Oxley Compliance
ISO Compliance
OSHA Compliance
Environmental Compliance
Version Control
Compliance Tracking
Incident Management
Workflow / Process Automation
Surveys & Feedback
Artificial Intelligence (AI)

Debt Collection

Auto Dialer
Compliance Management
Contact Management
Client Management
Commission Management
Payment Plans
Agency Management
In-House Collections
Credit Bureau Reporting
Transaction Management
Callback Scheduling
Automated Notices