Audience
Small and mid-sized freight forwarders and customs brokers, typically with 2–10 branches.
About CargoSharks
CargoSharks is cloud-based freight forwarding and customs brokerage software for forwarders and customs brokers. It combines enquiries, quoting, shipment operations, documents and job finance across air, sea, road and rail. Features include planned and actual milestones, free-time and demurrage tracking, costing, supplier invoice matching and customer billing. Email and WhatsApp enquiries can be organized in a shared queue, with quotes prepared from configurable rate cards. Customer and agent portals and branded shipment tracking support communication with clients and partners. The system supports multiple branches, entities and currencies, plus journal exports for accounting. English and Arabic interfaces and documents are available, alongside Saudi ZATCA Phase 2 and UAE e-invoicing support. Deployments can run in CargoSharks cloud or a customer's cloud account and region, with customer-specific environments and databases.