CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams.
Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats.
Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.
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AppScaler
What does AppScaler CMS do? Managing, monitoring and reporting on growing distributed networks is increasingly complex and costly, AppScaler CMS allows you to manage one or more AppScaler devices from a single management server. AppScaler CMS provides organizations, distributed enterprises and service providers with a powerful and intuitive solution to centrally manage and rapidly deploy AppScaler devices and provides centralized, real-time monitoring and comprehensive application performance reporting. Central AppScaler Policy Management AppScaler CMS ensures governance and compliance with centrally managed configuration: Import the configuration from AppScaler device in one click. Comprehensive policy management on load balancing of each AppScaler device. Configuration backup and restore. AppScaler Firmware Upgrade Role-based access control. AppScaler CMS provides fine-grained, role-based access control with which you can grant access permissions.
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TrackDrive
Trackdrive powers inbound and outbound conversations with your leads. Communicate using Telephone Calls, SMS, Emails, Integrations, and more. Powerful call analytics provide insight into conversions from online and offline sources. Measure call conversions from online and offline marketing campaigns. Track traffic sources, URL keywords, and custom tokens. Automatically schedule contact with leads. Convert leads to calls by sending SMS, emails, and placing outbound calls. Configure Call Center Agents to handle your inbound and outbound calls with consumers all from within TrackDrive. Automatically forward calls to buyers that earn you the most. Allow your buyers to compete for your calls using Real Time Bidding to increase their flow of calls. Trackdrive integrates with many third party systems. Connect your account to Zoho CRM, AWS S3, Cake, Google Adwords, HasOffers, Infusionsoft and more.
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NetScaler
Application delivery at scale can be complex. Make it simpler with NetScaler. Firmly on-prem. All-in on cloud. Good with hybrid. Whichever you choose, NetScaler works the same across them all. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.
Whether you are delivering applications to hundreds of millions of consumers, hundreds of thousands of employees, or both, NetScaler helps you do it reliably and securely.
NetScaler is the application delivery and security platform of choice for the world’s largest companies. Thousands of organizations worldwide — and more than 90 percent of the Fortune 500 — rely on NetScaler for high-performance application delivery, comprehensive application and API security, and end-to-end observability.
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