Audience
Debt Collection software for companies
About CWX
Complete client management with all features necessary to manage client base including all trust accounting. Complete client management with all features necessary to manage client base including all trust accounting. Complete debtor management features with all necessary functionality to allow for proper queuing of accounts to follow up, changing account status, setting promises, tracking promises, scheduling payments, ordering letters, documenting permanent notes, etc. Document imaging module allowing images to be scanned into the system and attached to an account. Ability to load delinquent accounts to web dialer by any criteria for either inbound call acceptance or message dispatch to debtor and then update debtor records from dialer results file electronically. Unlimited ability to add clients, debtors, employees, letters, statuses, etc.
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Process post-dated credit card and ACH payments with a compatible merchant account from one of our partners (or use our new Payment Runner system). Post payments into the system using our Auto-post feature and automatically update the balances on the debtor's accounts. Clients can easily view up-to-the-second account information from current placements. They can view collector notes and there is even an option for them to notate the log on the account! Our charts page gives historic and forecasting ability to your clients so they can easily track progress on their accounts and forecast pending payments and promises. Easily search through your database to bring up debtors when they call in. You can search by phone number, file number, account number, custom fields, first name, full name, last name, email address, social security number, or an all search that searches all database fields.
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Integrations
No integrations listed.
Company Information
CollectionWorks
www.collectionworks.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Online
CWX Product Features
Debt Collection
Client Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Commission Management
Compliance Management
Contact Management
Transaction Management
