CWILL Integrations

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.

Klaviyo is the AI-first B2C CRM platform that helps you grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI, it's faster and easier than ever to create personalized, lasting customer relationships. Klaviyo unifies your customer profiles by capturing every event, and then lets you orchestrate your email marketing, SMS marketing, push notifications, WhatsApp, and RCS campaigns in one place. Built-in AI agents plan and launch campaigns, personalize every send, answer questions, and resolve issues. With real-time attribution and insights, you'll be able to make smarter, faster decisions that drive ROI. Trusted by more than 170,000 businesses, Klaviyo can grow your business while keeping operations simple and customer relationships strong

Mailchimp is a marketing automation platform boasting 11 million users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while fitting into their existing workflows. Businesses including TEDTalks, Shutterstock, Boston Market, Nikon India use Mailchimp to drive revenue through emails. Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, Seattle, and Santa Monica. In 2021 Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, the company has released 100+ new features to help its customers.

Grow your business with Google Ads. Get in front of customers when they’re searching for businesses like yours on Google Search and Maps. Only pay for results, like clicks to your website or calls to your business. Show up when people search for what you offer. Google is where people search for what to do, where to go, and what to buy. Your digital ads can appear on Google at the very moment someone is looking for products or services like yours. Whether they’re on desktop or mobile, a well-timed ad can turn people into valuable customers. Grow online sales, bookings, or mailing list signups with online ads that direct people to your website. Increase customer calls with ads that feature your phone number and a click-to-call button. Get more customers in the door with business ads that help people find your company on the map.

Simple. Secure. Reliable messaging. With WhatsApp, you'll get fast, simple, secure messaging and calling for free*, available on phones all over the world. WhatsApp Business is a free to download app that built with the small business owner in mind. Create a catalog to showcase your products and services. Connect with your customers easily by using tools to automate, sort and quickly respond to messages. WhatsApp can also help medium and large businesses provide customer support and deliver important notifications to customers. Learn more about WhatsApp Business API. Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.

Get more done with Gmail. Now more secure, smarter and easier to use—helping you save time and do more with your inbox. See what’s new at a glance, and decide what you want to read and respond to. Get nudges that remind you to follow up and respond to messages, so that nothing slips through the cracks. View attachments, RSVP to events, snooze messages and more without opening any emails. Gmail blocks 99.9% of dangerous emails before they reach you. If we think something seems phish-y, you’ll get a warning.

Your inspiring ideas belong here. People come to Pinterest to get inspired and try new things. Reach people when they’re planning and making decisions. On Pinterest, brands inspire—they don't interrupt. Share your ideas with people who want to take action. When it comes to a great idea, you know it when you see it. On Pinterest, people feel safe to explore new ideas and try new things. They’re looking for inspiration, and they’re looking for you. To get started, you’ll need a Pinterest business account. It’s free to sign up, and you’ll get access to special content formats, custom analytics and more. Forget vanity metrics. The people on Pinterest actually want to try your ideas or shop your store. It’s a deeper, more meaningful kind of engagement than you’ll find on other platforms. Get in front of the 433 million people using Pinterest every month, and find your best audience yet.

9 million merchants rely on PayPal to build, run, and grow their business. Get the tools, products, financing, and support you need to help establish or grow your business – from processing payments and building a website to shipping and marketing. We even give you access to business loans* that can provide merchant funding to help you start and drive future growth. Get paid online or in-person. Whether you need online invoicing, a customized checkout for your website, or a card reader for processing on-the-go transactions, we have a solution for your business. Choose from a selection of products and services designed to simplify your day-to-day operations, like tools for tracking payments, printing shipping labels, and so much more. Explore merchant lending options that can provide you with fast access to the money your business needs now, plus a way to offer your customers financing that lets them pay over time, while you get paid upfront.

We put people first, and value craft and simplicity in our work. Our teams inspire creativity around the world, helping over 1 billion people create and share. Download the Instagram logo and other assets for use on your website, in your store window, or for other marketing materials. Tap into people’s passions to create deeper relationships with your business online and off. Tell your story using unique creative tools and immersive formats that inspire action. Connect to new customers and strengthen relationships with existing ones. From major brands to mom-and-pop shops, businesses around the world are driving proven results with Instagram. Stream live to connect with your followers, or sell products via live video. Watch videos from your favorite Creators and discover new content through Instagram Video and Reels. Get inspired by photos and videos from new accounts in Explore. Discover brands and small businesses, and shop products that are relevant to your personal style.

Facebook is the world's largest social network. We build technologies that help people connect with friends and family, find communities, and grow businesses. From fundraising to offering life-saving help in a Facebook post or signing up to donate blood, we’re inspired by the ways people show up for each other in times of need. The Facebook app helps you connect with friends, family and communities of people who share your interests. Connecting with your friends and family as well as discovering new ones is easy with features like Groups, Watch and Marketplace.

WooCommerce is a highly customizable, open-source ecommerce platform built on WordPress that empowers businesses to create unique online stores. It supports millions of online shops worldwide, offering flexibility without limits on design or functionality. WooCommerce provides a broad ecosystem of trusted extensions and themes to enhance store features and user experience. The platform integrates seamlessly with payment gateways, marketing tools, and shipping providers. WooCommerce enables merchants to sell products both online and in-person while managing inventory and orders in one place. Its developer-friendly environment allows building tailored ecommerce solutions.

TikTok is a short-form video platform that allows users to create, discover, and share engaging content from anywhere in the world. The app is built around an intelligent recommendation algorithm that surfaces videos based on user interests and viewing behavior. TikTok offers powerful creation tools, including filters, effects, music, and editing features that make content production accessible to everyone. Creators can publish videos ranging from quick clips to longer storytelling formats. The platform supports trends, challenges, and hashtags that help content spread rapidly and reach new audiences. TikTok has become a major hub for entertainment, education, and cultural discovery. Its global community makes it one of the most influential social media platforms today.

ParcelWILL, formerly known as ParcelPanel, is CWILL’s post-purchase solution built specifically for Shopify DTC brands. It combines order tracking, returns and exchanges, and shipping protection into one seamless, branded experience. The platform helps merchants reduce WISMO support tickets, cut return costs, and retain more revenue after checkout. Branded tracking pages and proactive delivery updates keep customers informed while increasing repeat purchases. Its self-service returns portal encourages exchanges instead of refunds, protecting margins and reducing operational workload. Optional shipping protection safeguards orders against loss, damage, or delay, improving customer confidence and satisfaction. Trusted by over 50,000 Shopify brands, ParcelWILL turns post-purchase operations into a growth-driving engine.

TrustWILL is an AI-enhanced review and customer engagement app for ecommerce merchants that helps stores collect, manage, and display photo and video product reviews to increase social proof, boost conversion, and strengthen brand trust. It provides customizable review widgets that integrate directly into product pages, category pages, and key storefront areas with flexible layouts and branding, letting merchants show star ratings, customer photos, videos, and badges that highlight top feedback. It supports automated review collection via email or QR codes, multi-language review translation, moderation tools, and AI-driven insights that summarize sentiment, identify high-value content, and analyze review performance across products and campaigns. TrustWILL also includes analytics dashboards to measure how reviews impact engagement and conversions, auto-syncs data with Shopify stores, and comes with 24/7 support to help teams deploy on any theme or storefront.

ChatWILL is an AI-powered live chat and customer support assistant built for Shopify stores that helps merchants engage visitors, answer questions, and boost conversions with automated, real-time conversation and support that never sleeps. It integrates deeply with Shopify, so the chatbot can instantly access product catalogs, order details, shipping and delivery status, and inventory to provide accurate answers about products, orders, returns, and more without manual intervention, reducing support tickets and freeing teams from repetitive queries. ChatWILL can handle FAQs, recommend products to shoppers, provide automatic order tracking and real-time shipping updates, and respond in multiple languages with natural, on-brand messaging while fitting seamlessly into the store’s look and feel with configurable colors, logos, and welcome texts.

SendWILL is a pop-up and email marketing platform for Shopify stores that helps merchants grow their subscriber lists, engage visitors, and automate sales-driven communications without coding. It lets you present opt-in and exit-intent pop-ups, customizable signup forms, gamified “spin-the-wheel” lead captures, and behavior-based triggers to convert casual browsers into subscribers. With an intuitive drag-and-drop editor and professional templates, you can build email campaigns and automated flows such as welcome series, cart recovery reminders, discount alerts, and win-back messages that sync seamlessly with your Shopify data and integrate with tools like Klaviyo, Mailchimp, SMSBump, and Privy. It gives fine-grained control over timing, targeting, segmentation, and branding, letting stores deliver personalized pop-ups and emails that reflect their visual identity and audience behavior.

SEOWILL is a Shopify-focused AI-powered SEO optimization and content platform designed to help online stores improve search visibility, increase organic traffic, and enhance overall SEO performance. It automatically audits your store for SEO issues, offering one-click fixes for problems like missing meta tags, broken links, and unoptimized content, and it strengthens technical SEO with features such as automated alt text and meta tag generation, JSON-LD structured data, and site map support to help search engines and AI search tools better understand your content. SEOWILL also includes page speed and performance enhancements, such as image compression, lazy loading, and intelligent preloading, to improve load times and user experience, which are important ranking factors. In addition to optimization tooling, it offers an AI-driven blog and keyword creation workflow that suggests keywords and generates SEO-optimized blog posts and content ideas tailored to improve search rankings.

Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty & referrals, SMS marketing, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack.

Break the rules of commerce. The world’s leading brands don’t settle for bloated software. They use Shopify Plus. Scale with the fastest growing brands in the world. Shopify businesses around the world have made over $155 billion in sales so far. Give your customers the experiences they expect. Everywhere. Retail without boundaries. Your customers don’t see the line between online and offline. Your platform shouldn’t either. Localized customer experiences with global storefronts. Unlimited extensibility, integrations, and customization through Shopify apps and partners. Accelerated and customizable checkout. Custom automation with apps like Shopify Flow, Launchpad, and Scripts.

Shop Pay remembers your important details, so you can fill carts, not forms. And everything is encrypted so you can speed safely through checkout. Pay in full at checkout or split your purchase into 4 equal installments at participating merchants. Now, you can offset the carbon emissions produced by your deliveries—for free. All you have to do is check out with Shop Pay, one of the first carbon-neutral ways to pay. You and your money are protected when you choose Shop Pay. Share your billing and shipping info once, and use your email address to tap through future purchases. Our servers meet strict industry standards (PCI Compliance) for vaulting credit and debit card info. Every personal detail you share with Shop is encrypted from end to end. Check out with Shop Pay and choose whether you pay in full or 4 equal installments* at participating merchants. Make debit or credit card payments every two weeks or turn on automatic payments.