CTM360 Integrations

Cloudflare is the foundation for your infrastructure, applications, and teams. Cloudflare secures and ensures the reliability of your external-facing resources such as websites, APIs, and applications. It protects your internal resources such as behind-the-firewall applications, teams, and devices. And it is your platform for developing globally scalable applications. Your website, APIs, and applications are your key channels for doing business with your customers and suppliers. As more and more shift online, ensuring these resources are secure, performant and reliable is a business imperative. Cloudflare for Infrastructure is a complete solution to enable this for anything connected to the Internet. Behind-the-firewall applications and devices are foundational to the work of your internal teams. The recent surge in remote work is testing the limits of many organizations’ VPN and other hardware solutions.

Slack is a work collaboration platform that brings people, apps, data, and AI agents together in one shared workspace. It helps teams communicate through channels, direct messages, huddles, Slack Connect, files, canvases, lists, workflows, and integrations. The platform includes Slackbot, a context-aware AI agent that can summarize conversations, search across messages and files, prepare users for meetings, analyze documents, and help complete tasks without leaving Slack. Slack also supports connected apps such as Salesforce, Google Drive, GitHub, Zoom, Asana, Box, Workday, ChatGPT, and many others. Teams can use Workflow Builder to automate stand-ups, project updates, approvals, notifications, and routine business processes. With enterprise search, AI assistance, secure collaboration, and a large integration ecosystem, Slack helps organizations stay aligned, move faster, and reduce work scattered across disconnected tools.

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

Foresee problems before they occur with an Azure AI anomaly detection service. Easily embed time-series anomaly detection capabilities into your apps to help users identify problems quickly. AI Anomaly Detector ingests time-series data of all types and selects the best anomaly detection algorithm for your data to ensure high accuracy. Detect spikes, dips, deviations from cyclic patterns, and trend changes through both univariate and multivariate APIs. Customize the service to detect any level of anomaly. Deploy the anomaly detection service where you need it, in the cloud or at the intelligent edge. A powerful inference engine assesses your time-series dataset and automatically selects the right anomaly detection algorithm to maximize accuracy for your scenario. Automatic detection eliminates the need for labeled training data to help you save time and stay focused on fixing problems as soon as they surface.

AWS pre-trained AI Services provide ready-made intelligence for your applications and workflows. AI Services easily integrate with your applications to address common use cases such as personalized recommendations, modernizing your contact center, improving safety and security, and increasing customer engagement. Because we use the same deep learning technology that powers Amazon.com and our ML Services, you get quality and accuracy from continuously-learning APIs. And best of all, AI Services on AWS doesn't require machine learning experience. Catalog assets, automate workflows, and extract meaning from your media and applications. Identify missing product components, vehicle and structure damage, and irregularities for comprehensive quality control. Improve operations with automated monitoring to find bottlenecks and assess manufacturing quality and safety. Pull valuable information from millions of documents at speed.