Audience
Companies looking for a remote support solution
About CT-Assist
Here at CT-Assist we are small potatoes. We are minuscule compared to our competition and we are completely OK with that. We don't have all the bells and whistles, the large development team, support staff, and we most certainly don't have the million dollar budget. But what we do have, is a good product. We want to build a community of end users. The more individuals and business using the CT-Assist, the better it will become. Extensive real world use is the best way for us to improve and add new truly valuable features. CT-Assist provides a quick easy attended remote support option to provide support to your clients. As a single downloadable exe file CT-Instant Support makes it truly simple for the end user to initiate a remote support connection. It can be downloaded directly or placed on the users desktop for easy double click start up. CT-Instant Support was designed this way specifically for POS and kiosks without keyboards.
Integrations
No integrations listed.
Company Information
CT-Assist
Founded: 2017
United States
ctonlineassist.com
Videos and Screen Captures
Zoho Assist
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GoTo Resolve
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- In-session system diagnostics
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Electric
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We have an 100+ person team ready and willing to help with IT support. Once the Electric App is enabled in your Slack workspace or Microsoft Teams tenant, your team will have access to chat with Electric whenever they need help. They'll get a response from a member of our team in 10 minutes or less (our average is 6 minutes).
Electric's team of experts is trained to handle a wide range of support needs. From the most basic password reset through device crashes, we've got your team covered.
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Product Details
Platforms Supported
SaaS
Training
Live Online
Support
Phone Support
Online
CT-Assist Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback