Audience

Businesses and organizations seeking to enhance customer interactions, employee collaboration, and operational efficiency through advanced AI-driven automation and modern technology solutions

About C1 Connected Experience (C1CX)

The C1 Connected Experience (C1CX) is a fully managed solution that transforms interactions among employees, customers, and technology by integrating generative AI to expedite automation and modern collaboration tools to enhance work quality. C1CX's advanced orchestration allows organizations to overlay these capabilities onto existing infrastructures, facilitating modernization without the risks associated with overhauling current technology investments. This approach ensures seamless, natural conversations across various channels and handoffs, maintaining a unified experience. By leveraging C1 Elly™, C1's enterprise AI platform, C1CX accelerates automation plans, driving exponential business growth and elevating both employee and customer engagement.

Integrations

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Company Information

C1
Founded: 1993
United States
www.onec1.com/solutions/customer-experience

Videos and Screen Captures

C1 Connected Experience (C1CX) Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
24/7 Live Support
Online

C1 Connected Experience (C1CX) Frequently Asked Questions

Q: What kinds of users and organization types does C1 Connected Experience (C1CX) work with?
Q: What languages does C1 Connected Experience (C1CX) support in their product?
Q: What kind of support options does C1 Connected Experience (C1CX) offer?
Q: What other applications or services does C1 Connected Experience (C1CX) integrate with?
Q: What type of training does C1 Connected Experience (C1CX) provide?

C1 Connected Experience (C1CX) Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis