BugPlug Alternatives

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

Asana helps teams orchestrate their work–from daily tasks to strategic cross-functional initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial.

nTask is an online project management platform, known for pioneering simplified work management. The platform helps to get more done while meeting all of the quality standards of industries. nTask is extensively customizable, and one of the most affordable in the industry. nTask is designed for all-sized teams and industries. Over 200,000+ companies trust nTask globally for managing campaigns, sprints, product development, inventory, clients, company goals & targets, and much more. nTask enables faster project completion through one platform that enables all team members to work efficiently without shuffling through multiple apps and has all the tools necessary for project management, such as custom fields, financial summary, task management, risk management, issue tracking, Gantt charts, Kanban boards, team collaboration, documents sharing, to-do lists, project planning, resource allocation, time tracking, timesheets module, roles/permissions, and workspace customizations

Catch, report, and fix bugs faster. Screen recording with console logs. Found a bug? Create a screen recording without launching another application. Bird replays automatically include console logs and other technical data (browser, OS, screen size, etc.) to help developers spend less time on bugs and unnecessary back-and-forth. 👇More information about Bird👇 🐦 Who is Bird for? Mainly web development teams: PMs, Engineers, QA and Designers. You can also get much better bug reports if non-technical people in your company start using Bird as well. ⏳Quick setup Takes quite literally 5 minutes. No coding or technical knowledge needed. ⚠️ JavaScript error tracker Bird automatically notifies you about JavaScript errors on the pages of your choice.

Sematext Cloud is an innovative, unified platform with all-in-one solution for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack. It's used by organizations of all sizes and across a wide range of industries, with the goal of driving collaboration between engineering and business teams, reducing the time of root-cause analysis, understanding user behaviour and tracking key business metrics. The main capabilities range from log monitoring to APM, server monitoring, database monitoring, network monitoring, uptime monitoring, website monitoring or container monitoring Find complete details on our website. Or better: start a free demo, no email address required.

For over 20 years, Issuetrak has provided the best customer support and the most value per free end user of any issue tracking or help desk software available. You can choose whether to take advantage of our Cloud SaaS environment or host Issuetrak yourself on-premises - an option we remain committed to with new releases and software updates every 45 days on average. Let your powerful free end users have up to 50 permissions set by your administrator, or simply give them omnichannel submission options with no training needed (not even a login!). Perfect for teams of any size, and multiple industries including government entities, manufacturing, finance, healthcare, consumer products, education, and more. - Connect to over 5,000 business apps with Zapier and our API - Use Active Directory, AD Federation Services, Azure AD, and third-party OAuth for Identity Management - and much more!

Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.

Automate digital accessibility with the most comprehensive testing tools for developers. Axe DevTools will save you and your development team money, time, and effort. Deliver with AI: Automated intelligence makes it easy. Our computer vision provides more accessibility coverage in more places faster than any other tool. Integrate Immediately: From the first scan, axe DevTools is immediately part of your dev process – with a single call from your build. Block bad code with Github Actions: Accessibility does align with rapid release cycles. Know exactly where to start. Check your impact. See what’s left to test. Measure your success over time. DIY isn't Sustainable: Digital asset patterns and trends change constantly. Our AI data pipeline keeps you ahead of the curve with real time data from thousands of actual users.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.

GoodDay is a modern work management platform that brings together the best tools for high-level planning, project and product management, task organization and productivity growth based on transparency, agility, and motivation. At any time, see your overall workload, know what to work on next, understand current priorities, and be able to easily re-organize work when the business goals change. We have created a platform that will replace 15+ separate applications your team may have to use today. With rich functionality and with all data connected, you will finally be able to manage work effectively. Boost your team's collaboration and create true transparency with Action Required powering your communication. GoodDay comes with out-of-the-box support for all modern PM methodologies including Waterfall, Scrum, Kanban, and more.

BugHerd is the world's simplest visual feedback & bug tracker tool for websites, loved by thousands of great teams worldwide to manage their web projects. Point & click client feedback directly to your site, with ZERO project limits. --- 🌟BugHerd works in 3 easy steps:🌟 1. Pin feedback to your webpage elements with the intuitive browser extension. 2. Contextual metadata is automatically added to all pins including; browser, OS, screen size & resolution, selector information and more. 3. Task cards are instantly created from feedback, helping you manage your workflow. --- No more emails, no more spreadsheets, no more headaches. Get started in minutes, with a free 14 day trial.

Remote logger, crash reporter and in-app user feedback Bugfender is a log storage service for application developers. Bugfender collects everything happening in the application, even if it doesn’t crash, in order to reproduce and resolve bugs more effectively and provide better customer support. Bugfender respects your user's privacy, is battery and network efficient and keeps logging even if the device is offline. Track and destroy bugs before users even notice. Bugfender logs all bugs on all devices and sends the results in seconds - enabling you to find and fix bugs before your users even get an error message. Achieve 5-Star Ratings. Bugfender doesn’t just log bugs and crashes. It logs all the information you’ll ever need so you can build a clear picture of your users and earn those crucial five-star ratings. Deliver world-class customer service. Our logging tool enables you to target individual users and provide personalized customer support.

Out-of-the-box debugging for microservices. Instantly find the code that broke your service, even for hard to reproduce errors. Understand every request, every outlier, every problem without additional logging and error reproduction. See the root causes for each error with full context from logs, metrics, traces and failed code execution. End-to-end tracing with automatic instrumentation – see logs, metrics, traces and failed code execution history. In-depth performance monitoring. Quickly identify and remove application bottlenecks. Real-time topology discovery with full dependency visibility across all services. Highly customizable dashboards and notifications to spot problems before users report them. Automatically document failed tests and errors. Make every failure actionable and easy to debug. Create a fast feedback loop between testers and dev teams throughout development cycle.

Real-time exception monitoring and alerting: Error Reporting counts, analyzes, and aggregates the crashes in your running cloud services. A centralized error management interface displays the results with sorting and filtering capabilities. A dedicated view shows the error details: time chart, occurrences, affected user count, first- and last-seen dates and a cleaned exception stack trace. Opt in to receive email and mobile alerts on new errors. Quickly understand errors: See at a glance your application's top or new errors in a clear dashboard. Looking at a log stream to find important errors can slow you down when you are troubleshooting. Error Reporting brings you the processed data directly to help you understand and fix the root causes faster. & more

A planning and tracking tool for agile teams. Zoho Sprints is a clutter-free agile tool that lets you stay ready for change and deliver great products on time. Plan to accommodate change. Break down your work into user stories and move what's on top of your backlog to your next sprint to deliver incremental value. Get early feedback and ship products that customers really want. Ship fast. Ship right. Plan your releases and track your progress with our release reports. Our release management module coupled with our Jenkins integration will ensure nothing slips through the cracks. Track progress on the board. Track the progress of your sprints in the Scrum Board and Sprint Dashboard.Customize your workflow to suit your team's unique needs and dive deep into contextualized swimlane views. Collaborating with cross-functional teams is a virtue of successful agile teams. The status timeline helps teams identify bottlenecks and create a culture of continuous improvement.

Communicate with your users directly and build better software by discovering their everyday pain points. Fix bugs 10x faster than competitors. Let users pinpoint exactly where it happened. Replay bugs exactly as they happened. See things through the eyes of your users. Let users know they have been heard. Build trust and relationships with your users. User feedback surveys. Get user insights based on targeted surveys directly integrated in your app or website. Integrate easily in minutes on mobile and web apps. Manage, track and assign all in one place. If screenshots and video replays were not enough, users can draw and select exactly where the bug is. Fully automate your workflow by integrating Gleap with all your favorite platforms including Zapier. Let your users know they are appreciated when they are the first to notice things aren’t quite right. Increase your productivity by 40% with detailed bug reports. Gone are the days of trading emails with your users.

Bugzero change management issue tracking system is a software application that allows an enterprise to record and follow the progress of every problem or issue that a user identifies until the problem is resolved. In Bugzero, an "issue" can be anything from a simple customer question or request to a detailed technical report of an error or a problem. Internally or externally, intranet or internet, this software can be used by software developers and testers for bug tracking, manufacturers for customer and sales tracking, and IT help desks and other service providers for trouble ticketing. Bugzero provides a web-based enterprise-grade cost-effective scalable solution to increase teamwork efficiency. It lets the user report an issue, track progress towards its resolution, and know who is responsible for resolving the issue. It is easy to use, yet still flexible and adaptive, and can be configured to accommodate an organization's unique business process and workflow. It just works.

Gemini can provide a solution to any number of scenarios you have. With our unique project templates Gemini can adapt the user interface and speak your project's taxonomy. The workspace feature allows you to focus on the data that really matter. Gemini's Issue Tracking removes the need to micro-manage the processing of issues and communication around them. You control what information is captured, the workflow and notifications. Bugs are natural part of software development, Gemini Bug Tracking helps you track, manage and resolve them faster. Integrated Testing allows you to make sure that those bugs won't come back. SCRUM, Kanban or whatever agile methodology you use Gemini has it all. Powerful sprint progress reports allows you to make sure that you will not miss your due date and upset your customers. With Gemini your help desk function is fully integrated with the rest of your organization so that the management of problems is no longer a problem for you.

Use DoneDone Projects instead of messy spreadsheets or bulky software for bug, task, and issue tracking. No more wondering where things are at or who's working on what. Auto-forward company email to a DoneDone Mailbox to streamline communication between your support team and customers. No more headaches with ccs, broken email chains, and unruly threads. DoneDone makes workflow management easy. Use our time-tested bug, task tracking, customer help desk, or hiring workflows or create a custom workflow that fits your unique business needs. Link internal tasks to a support conversation so your developers and support staff can collaborate in the same simple app. DoneDone helps engineering teams, support staff, and customers work together better. Keep your team on track by integrating DoneDone with the tools you’re already using to communicate with your team.

Ybug allows website users to send visual feedback with annotated screenshots, and automatically attaches contextual information about user environment. Get all the important information you need to fix the bug. Together with the user’s feedback, Ybug will automatically send browser environment info and Javascript console output. Users can make screenshots of your web, comment on particular areas, draw with a virtual pencil, and add arrows or rectangles. Plus, the whole tool fits your branding perfectly – you can customize its colours, texts, languages and more. Get all the important information you need to fix the bug. Ybug automatically includes environment details such as site URL, user’s browser, operating system or display size, and captures Javascript errors and console output. Debugging has never been easier.

Free bug tracking tools make it hard to stay on top of everything. But Helix ALM makes it easy to create, track, prioritize, and resolve issues. That means you can release better software faster. Measure progress on issues and track the results using dashboards, task boards, and customizable reports. You can even use issue filters and search features to quickly find whatever issue you're looking for. Use this issue tracking tool to automatically calculate risks and prioritize issues. You'll gain confidence that you're paying attention to the most important issues, defects, and customer requests first. Your customers' feedback matters. But you need to be able to prioritize feature requests and bugs that come from your customers. Issues won't be neglected either. You'll be able to set time-based escalation rules to limit how long issues can sit unresolved before they get escalated.

Instabug provides in-app feedback and bug reporting to mobile apps. After integrating the SDK, it allows you to have seamless two-way communication with users or testers while providing detailed environment report for developers. The integration process takes less than a minute and the results are outstanding! The top apps in the world rely on Instabug. We provide exceptional support 24/7 and is constantly rated highly as a bug reporting & tracking tool. Expand your mobile team's understanding of performance and user experience to enable faster fix times, precise performance metrics and error prioritization. With visibility into 100% of user sessions, quickly prioritize to focus on the issues that matter most to you and your user’s experience. Quickly integrate instabug to your apps with a single line of code. Instabug enables your team to find the balance between new feature development and stability.

Reactflow playback your customer’s activity recordings like a video that you can watch, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer’s pain points, solve them. For free. Heatmap and Recording from each user can be used to enhance user journey, user interface and user experience. It can be used to debug errors that user might encouter in their journey as well as 404 errors. Call to action buttons can be improved to deliver best experience. Why visitors leave or abandon their carts? Reactflow allows you to know exactly what your users are doing on your website and what needs to be changed. Session replay is a powerful tool that record your visitor activity & interaction on your website. Unlike traditional web stats and statistics plugins where you see your visitors path, pages, entry and exit pages, and other web analytics, Reactflow goes deeper by providing you with the actual session activity.

Reqtest is the only tool you need to quality assure your IT project. The platform enables you to manage requirements, perform extensive testing and track bugs through the entire lifecycle. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate within the organization and with suppliers – Integrate with your favorite developer tools such as Jira, DevOps – Track the progress with custom reports and dashboards With headquarter in Stockholm and over 13000 global users (spread in 4 continents), we empower project managers, PMO's, test leaders and QA teams to take control over their IT projects.

QMetry offers a comprehensive suite of software testing tools that enable continuous testing for agile QA teams. QMetry helps QA teams globally with managing their testing processes more efficiently, collaborating seamlessly, increasing their level of test automation, gaining actionable insights from analytics, and taking full advantage of other leading tools and platforms in the dev/test ecosystem through integrations and Open REST APIs. QMetry is trusted by 1000+ customers globally across many verticals including Banking, Finance, Hitech, Healthcare, Travel, Hospitality, Retail, Education and many more. QMetry tools are designed for Agile Testing and DevOps teams to build, manage and deploy quality software faster. QMetry Digital Quality Platform consists of tools. QMetry Test Management. QMetry Test Management for Jira. QMetry Automation Studio. Join more than 150,000 happy users globally.

Nulab is a team of fun-spirited innovators dedicated to creating software that supports effective communication and collaboration. We are a small company with a big heart and all of our products are handcrafted with love. Nulab was founded in 2004 by three programmers with a vision. We are headquartered in Fukuoka, Japan. We have office locations in Amsterdam, New York City, Kyoto, Singapore, and Tokyo. Share plans, layouts, and work schedules instantly with team members in the same office or around the world. Create wireframes, flowcharts, org charts, mind maps, and more with Cacoo. Keep work from slipping through the cracks. Backlog makes it easy to manage multiple tasks, share project updates, and submit requests to other teams. Real-time progress tracking for unmatched transparency. Chat anywhere, anytime, with anyone. Typetalk is a team communication tool for sharing information, ideas, and files. Let's end email tag forever.

TrackStudio is an ultra-configurable issue tracking system, workflow engine and document management system that can be used to track the progress of any kind of task such as issue resolution, requirements gathering, desktop support handling, project monitoring, hardware deployment and staff hiring. Fully configurable workflows - any number of states and transitions means that you can create any number of workflows that mirror your business practices and that the application's use is only constrained by your imagination. Hierarchical task tree - many tasks naturally comprise subtasks. TrackStudio allows any unlimited depth in the work breakdown structure (WBS) and can be configured to allow users to add and progress their own to-do items. Multi-role support - in many companies different individuals have different roles depending on the project with which they are involved. TrackStudio supports working in a matrix managed environment.

Bugyard helps you collect visual feedback from your teammates and customers directly in your website. No coding, no hassle, just feedback. Bugyard is the most efficient tool for all your visual feedback, bug reports and website-related communication. In addition to your colleague's or clients' feedback, Bugyard adds a screenshot of your web page, exactly as your users see it. Direct link to the webpage, browser and OS details, screen resolution and viewport size help you easily understand your user's context. Collaborate with your team and customers on each feedback. Say goodbye to endless email threads. Get visual feedback from your teammates, early users and clients directly on your website with screenshot, OS, browser details and direct link to the issue. Fix bugs faster and collaborate easily on your website feedback. Bugyard enables your customers to share their ideas, feedback and bug reports directly from your live website.

Bugwolf rapidly reviews your websites, web and mobile applications to discover software glitches before your customers do. Typically, Bugwolf can turn around a testing cycle in 48-hours. For best results, most of our clients schedule in regular testing cycles at specific milestones throughout a project. This ensures more bugs are found earlier which can streamline the coding process for development teams. And prevent bigger headaches closer to launch. When your development teams are working toward a product launch deadline, they are often stretched to the limit on their core focus of system design and coding. Making tired developers stay back late to do testing isn’t great for team morale and often results in bugs slipping through. Save your team the hassle and hire professionals to do it right. Having fresh eyes who understand the testing process is vital before launch to ensure the product your ship is the best it can be.

From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend. With Sentry’s performance monitoring you can trace performance issues to poor-performing api calls and slow database queries. Source code, error filters, stack locals — Sentry enhances application performance monitoring with stack traces. Quickly identify performance issues before they become downtime. View the entire end-to-end distributed trace to see the exact, poor-performing API call and surface any related errors. Breadcrumbs make application development a little easier by showing you the trails of events that lead to the error(s).

zipBoard is a visual review and bug tracking tool that helps teams collaborate better by communicating visually. Features like visual annotation and feedback, bug tracking, Kanban/Spreadsheet, etc; help teams do their best work. Integrations with Slack, Jira, Microsoft Teams, LambdaTest help agile teams to add zipBoard to their workflows seamlessly.

Keep your finger on the pulse of product quality. unitQ Monitor analyzes popular customer channels — including App Store reviews, Zendesk tickets, and social media — in over 100 languages to uncover potential issues with your product, in real time. Users are saying a lot about your product.unitQ Monitor helps you listen. Cross-channel monitoring unitQ Monitor scans and analyzes what customers are saying across popular channels, including the App Store, Zendesk, Reddit, Twitter, and more. Global feedback and insights Helpful insights aren’t limited to a single region, which is why we translate feedback from over 100 languages into English and monitor at a global scale. Identify actionable Quality Issues. We use machine learning to parse translated feedback and eliminate noise and false positives to surface Quality Issues that would otherwise stay buried. Real-time dashboards and reporting unitQ Monitor offers a dashboard that displays trending Quality Issues

Reports arrive to you instantly, automatically supplemented with a ton of useful data so you can fix them 50X faster. Whenever users notice a bug, they just shake their phone to report it, without ever leaving your app. When they shake their device, Shake opens up and allows them to send you feedback without ever leaving your app. Report yourself any info from the user’s device you want. Use .setMetadata() to easily adjust the data to your debugging requirements. See the user’s taps around your app, .log() custom events and see all their network traffic prior to reporting the bug to you. On the web Dashboard you can, for example, effortlessly find only bugs reported from iPad Airs that were in landscape mode and offline. Get bug notifications immediately in your team chat. Or, have tasks created directly in your issue tracker of choice. Shake was built to play nicely with the tools your team already uses.

A simple yet powerful web based tool for managing your projects. Whether you are a small business or a larger Enterprise, Tickd will help your teams manage tasks and collaborate effectively with it's easy to use interface. It integrates with the tools you already use such as email and Slack, and is mobile friendly removing the barriers to free flowing communication. Built on a secure, scalable platform, Tickd is an inexpensive solution for your business. Sign up now for a free trial

Know when and exactly how your application is crashing and have it solved in minutes. No more digging through logs. Get up-to-date crash analytics detailing stack traces, files, line numbers and other application exception details. You can even find similar errors with one button. With trend 24 hour trends, you can make sure your latest production releases aren't causing any unknown issues with your application. You never know what kind of trouble your users might get into. ErrorStream.com solves the problem of error logging in distributed computing. No one wants to dig through gigs of log files every day trying to determine trends. Our custom packages make integration take minutes. No coding is needed. Our API is well documented, and easy to work with. You'll know what happens, and how often. You can make sure your development efforts make the biggest impact. Our customers have reported tremendous amounts of revenue gained from taking a deeper look into their application.

Spend more time building great software and less time fighting it. Raygun is a cloud-based platform that provides error, crash, and performance monitoring for your web and mobile applications. With Raygun's powerful suite of tools, teams can achieve complete visibility on issues their users encounter, with code-level detail into root causes. Raygun's suite of products covers three main areas (APM, Crash Reporting, and Real User Monitoring), all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Raygun gives you visibility into how users are really experiencing your software. Detect, diagnose, and resolve performance problems faster. Gain unrivalled visibility into server-side performance. Unlock detailed, code-level insights into the root cause of performance issues so you can take action and deliver lightning-fast digital experiences.

Bugpilot is AI-powered bug resolution platform that helps SaaS teams detect, understand, prioritize, and fix user-facing bugs. 1. Detect hidden bugs your users are not reporting Did you know that a staggering 96% of bugs go unreported by users? When bugs go unnoticed, it leads to frustration, decreased trust, and a poor user experience. 2. Give power-users tools to report actionable bugs in seconds With Bugpilot users can choose to highlight parts of the screen and add notes, for even more precise information about what went wrong and what they were expecting. SaaS teams receive standard bug reports with visual proof, description, console logs, and network requests and more. 3. Fix in seconds, with AI-assisted prioritization and resolution With Bugpilot, even non-tech people can figure out what is wrong in seconds. For every bug report, Bugpilot highlights the potential issues from failed network requests, ad blockers, coding errors, or user mistakes.

Hansoft is the agile project management tool for enterprise teams. Fast, efficient, and flexible, Hansoft empowers teams to collaborate more efficiently so they can advance together and build better products. Hansoft runs natively on leading operating systems including OS, Windows, and Linux, and offers tools for Scrum and tailored agile methods, Kanban, collaborative Gantt scheduling, defect tracking, news feed, chat, document management, external party collaboration, long term planning, real-time reporting, workload and portfolio analysis.

Woodpecker Issue Tracker is a flexible and easy-to-use workflow and process management software for small and medium-sized businesses as well as larger organizations. Numerous customers are already using Woodpecker Issue Tracker from AVS to successfully control business processes, for requirements management or for classic error tracking. Each entry goes through a workflow. The individual statuses of the workflow can be freely defined. You get Woodpecker IT with some predefined template projects that you can adapt to your needs. Of course, you can completely recreate the workflow for your projects. The color indicates the status to improve the overview. The status color is applied in each view of the fields to clarify the assignment of fields to the respective status.

Meet BetterBugs, your fast track to detailed bug reports. Get all the info you need—console logs, network data, and system specs—served with real-time comments. Boost productivity by up to 10x with one-click captures that generate reports. It's easy for everyone on the team and integrates smoothly with project management tools.

Deliver better, more personalized customer support anywhere Salesforce Service Cloud. The world's most complete and #1 customer support application, Salesforce Service Cloud provides a wealth of features that enables businesses to provide support to customers over their favorite channel, whether phone, email, chat, and SMS messaging. Top features include lightning console, case management, omni routing, telephony integration, video chat, social customer service, and more.

Access real-time information from anywhere in the world, 24 hours a day, 365 days a year. Manage hundreds of projects in multiple locations OR just a few. Create global teams and talk in local languages. Import email messages and have them automatically converted into trackable records. Our products serve the wide range of businesses, from small and medium-sized companies to big corporations with different types of activity, revenue scale and development level. ForeSoft provides integrated online solutions for the most effective organizing, storing, quick sharing and functionality of data. Import email messages and have them automatically converted into trackable records. Manage hundreds of projects in multiple locations OR just a few! Access real-time information from anywhere in the world, 24 hours a day, 365 days a year. Make informed decisions and minimize problems and errors.

After one too many unexpected late night code fires, we went searching for a set of application performance management tools to help us put an end to it. What we found told us what was broken, but lacked the ability to tell us why our applications failed, or how to maintain them and prevent the potential dumpster fire. So, we built Retrace to do exactly that. From pre-production to deployment, it is our belief that when our 1300+ customers spend less time fighting technology they spend more time releasing it, and those new applications make the world a better place for all of us.

Issue Tracking, Project Management, Version Control, Help Desk, File Sync, Wikis and Chat. Building a product. Shipping software. You need fingertip access to information. Too often, that information is spread out through issues, git commits, ideas sketched out in the wiki and random documents. Planio helps you put all this information in one place. Tracking issues, tasks and bugs is core to Planio. That means you can configure exactly the information tracked in each issue. You can create powerful workflows that define available steps based on roles. Planio supports agile frameworks such as Scrum. You can plan sprints, and track progress on the Agile Kanban-style board. But you can also use more traditional project management techniques such as milestones or the Gantt chart. That’s handy when you don’t manage everything with agile techniques. Your team starts churning out files, prototypes and fancy powerpoint presentations.

Allegra software provides classical project management with which you can plan and manage your projects classically, agile or mixed. supports the Scaled Agile Framework (SAFe). So you can use agile methods even in large projects. Agile with Scrum and Kanban is a premium scrum and kanban tool. Use backlogs, epics, user stories, sprints and burn charts as well as integration with Git, Gitlab and Eclipse for high productivity in software development. Allegra offers task management features in which you can organize all kinds of processes in workspaces. Wrokspaces and processes can be structured hierarchically to any depth, e.g. for postal number areas, product areas or departments. With task management software, you can automate workflows without having to program anything. Automatic answering of emails, resubmissions, escalations and approval procedures: the graphic workflow editor and the task engine make it easy for you to automate even complex tasks.

MantisBT makes collaboration with team members & clients easy, fast, and professional MantisBT is an open source issue tracker that provides a delicate balance between simplicity and power. Users are able to get started in minutes and start managing their projects while collaborating with their teammates and clients effectively. Once you start using it, you will never go back! It's never been easier to evaluate MantisBT. You can start by one or more of the demo options we have available or just go directly to the downloads page and get the latest version along with the administrator's guide to setup on your own servers. Flexibility to customize your issue fields, notifications and workflow. Per project role based access control for users putting you in control of your business. Keep your team and clients updated with notifications on issue updates, resolution, or comments.

GenieTracker™ is an enterprise-class, comprehensive, intuitive and easy to use web-based bug/defect tracking and quality management solution. Software is built using modern Internet, and database technologies for maximum performance and reliability. Software is compatible with all major browsers available on the market today and we maintain backward compatibility with previous versions. The system includes many features that allow users to report and track problem incidents very efficient. As your bug database grows and there are hundreds or even thousands of issues, things can still be found quickly and, in many cases, all important information is accessible right from your Home page. The system also includes a number of statistical reports that enable managers to get instant status for a project or product as well as monitor entire development process. Each report explains how to interpret the information being displayed.

SQUISH is a cloud-based management tool used by companies worldwide to track and manage tasks, client requests, product development and more. Users can securely and efficiently track product development, bugs, manage quality assurance issues, help desk tickets, and organize client requests from any Web browser. The simple and intuitive design of Squish makes it easy for anyone to create customized projects in minutes. Squish is flexible and allows you to customize projects to collect the exact information needed to effectively resolve issues. Track product development, client requests, software bugs, help desk tickets, tasks, and more. Squish allows you to monitor issue resolution from project conception through full production mode with ease. Squish keeps you and your team members up-to-date by allowing you to receive updates automatically or as needed. The typical company project can be set up in minutes. No webinars, no manuals, just create a project and start using Squish!

Overly complex issue tracking software makes work hard. Sifter helps software & site development teams focus on doing what matters. Advanced tools and configuration sound great in theory, and they might be great for you, too—if you're NASA. But that power and complexity come at a price: people get confused and overwhelmed. Sifter was built to keep the tasks of bug and issue tracking simple—and it does this so well that many of our users employ it for project management across departments. Having more people involved helps uncover more issues. But paying extra for someone to help test for a single week doesn’t make sense. With Sifter, you never have to pay extra or upgrade for the one or two team members that will only be involved in the project for a couple of weeks. Every account has unlimited users. After years of trying to use advanced tools, we discovered that simplicity and the resulting participation were more valuable than any set of features.

Bugzilla is server software designed to help you manage software development. Optimized database structure for increased performance and scalability. Excellent security to protect confidentiality. Advanced query tool that can remember your searches. Integrated email capabilities. Editable user profiles and comprehensive email preferences. Comprehensive permissions system. Proven under fire as Mozilla's bug tracking system. A large number of companies, organizations, and projects use Bugzilla. This page showcases a few particularly high-profile or otherwise interesting installations, and also contains a list of public Bugzillas. Includes bug fixes and performance improvements only. No new features or large scale performance improvements. No database schema changes. May contain documentation changes. No changes to templates that aren't part of bug fix, other than typos or grammatical fixes.