Audience
Companies searching for a complete Customer Experience platform
About Braidio
Easily deploy new business line mobile edge apps to engage customers, capture new revenues and power your operations. Braidio’s conditional logic service workflows act as Lego blocks to quickly publish your desired customer experience. The physical world is shifting to a digital led one. Innovate and lead by providing digital customer experiences that replicate traditional in-person experiences, to increase engagement and create new operational efficiencies. Turn mundane customer interactions across the web or mobile applications into intuitive omnichannel experiences that open new revenue opportunities and usher in a new way to interact in an increasingly digital world.
AnyRoad
AnyRoad empowers leading consumer brands with the technology and insights they need to deliver world-class live experiences and events. How consumers and brands interact is changing. Market leaders spend more time with their customers via live online and in-person experiences resulting in greater loyalty, increased revenue, and ultimately higher lifetime value. AnyRoad makes delivering live experiences and events easy. We eliminate data silos and empower teams by combining registration, payments, check-ins, and guest communication with real-time insights, all in one platform. Simplify and scale experience operations with customized and repeatable workflows, empowering teams to do more with less. Collect first-party data from experiences and events to gain complete visibility into consumer behaviors, concerns and delights. Quantify and understand the impact of experiences and benchmark against your industry peers.
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Zingly
Zingly puts the power of AI in your customers’ hands, infinitely scaling your business, boosting revenue, and dramatically cutting costs. No more calling and waiting on hold. Boost and accelerate revenue, increase loyalty, and reduce costs by meeting customers anytime on web and mobile applications. A new medium to meet your customers. Combining digital, AI, and telephony in one collaborative, customer-facing space. Everything omnichannel never was. Drive business outcomes by knowing when to involve agents, reducing customer friction, and creating revenue-generating opportunities. Unlock 24/7 sales & support, reduce friction, increase customer engagement and ROI. Move your business at the speed of your customers. Give all your customers a highly personalized & collaborative customer experience. Zingly is a faster, cheaper, more secure, and better-organized solution than today's chatbots.
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Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications.
We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including:
SMS
MMS
RCS
Live Chat
WhatsApp Business
Apple Messages for Business
Facebook Messenger
Instagram Business
Telegram
Viber
Voice / VOIP
Video
Email
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ServiceCheck
Increase revenue and profits. Improve operations. Enhance engagement and Gain valuable brand insight with ServiceCheck’s engagement tools. Provide your customer with an exceptional, omni-channel service experience while increasing efficiency and protecting your valuable brand. Improve your contact center’s efficiency and effectiveness with our intuitive, user-friendly software that can be easily configured to meet needs at both the brand and local levels. Today’s customers expect to have access to customer service on their terms, 24/7 and our highly trained staff and support team has provided 24/7 solutions for almost 30 years. Your customers need omni-channel service solutions; we offer a single, unified service experience across all channels including web, mobile, digital, phone, email and social media. Let your customers do it. Using our best-in-class web solutions and brand insights our team will help enhance your self-service solution.
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Integrations
No integrations listed.
Company Information
Braidio
Founded: 2012
United States
braidio.com/workstreams/
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Product Details
Platforms Supported
SaaS
Training
Documentation
Support
Online