Gupshup
Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging services
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LiveChat
LiveChat is a customer service platform designed to help businesses connect with website visitors and increase sales. It centralizes your customer communication by bringing website chat, WhatsApp, and Meta Suite into one streamlined dashboard.
Manage more conversations in less time with built-in AI features. Use the AI Copilot to get instant chat summaries, improve your phrasing, and receive smart response suggestions. Features like "Sneak Peek" let you see what customers are typing before they send the message, allowing your team to respond faster and more accurately.
Designed for easy implementation, LiveChat offers a 5-minute setup and integrates seamlessly with over 200 popular tools, including Shopify, WordPress, HubSpot, BigCommerce, WooCommerce, Squarespace, and more. Whether you are automating lead capture or providing real-time support, LiveChat gives your growing team the professional tools needed to increase conversion rates and improve customer satisfaction.
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Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms.
Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support.
When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat.
Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.
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ChattiLive
ChattiLive is an AI-powered live chat agent built on ConversionIQ’s HyperCognitive conversational intelligence that transforms traditional website chat into an automated, strategic, and conversion-oriented engagement engine by understanding visitor intent, context, sentiment, and behavior in real time to deliver on-brand, personalized responses and guide users toward business goals. It replaces manual live agents and generic chatbots by providing intelligent conversational flows that engage visitors 24/7, capture leads, support product guidance or sales funnels, and escalate to human teams when needed, all while staying consistent with your voice, tone, and knowledge base. It analyzes queries deeply (semantic, intent, emotion, context) to generate relevant, objective-driven interactions, adapt conversations to visitor needs, and drive measurable improvements in conversion rates, customer experience, and operational efficiency.
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