Audience

Transportation and limo companies searching for an online reservation & booking software

About Book Rides Online

Book Rides Online is online reservation & booking software built specifically for transportation or limo companies to schedule, reserve, manage, and dispatch services to their clients. Our free passenger app allows your clients to download, check pricing and book from you instantly! When their driver is dispatched they receive a notification and can track their car's location in real-time. Book Rides Online was built to be compatible with any browser, mobile or desktop, and to run on any operating system and most devices. So whether your drivers or clients are Apple or Andriod, desktop or mobile users it always works the same. We want to earn your business each and every day, which is why your feedback will help shape decisions of our ever-evolving software.

Pricing

Starting Price:
$59 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews - 2 User Reviews

Overall 3.0 / 5
ease 4.0 / 5
features 3.0 / 5
design 3.0 / 5
support 2.0 / 5

Company Information

Book Rides Online
Founded: 2013
United States
bookridesonline.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

Book Rides Online Frequently Asked Questions

Q: What kinds of users and organization types does Book Rides Online work with?
Q: What languages does Book Rides Online support in their product?
Q: What kind of support options does Book Rides Online offer?
Q: What type of training does Book Rides Online provide?
Q: Does Book Rides Online offer a free trial?
Q: How much does Book Rides Online cost?

Book Rides Online Product Features

Car Rental

Billing & Invoicing
Fleet Management
Quotes / Estimates
Rate Tables
Reservations Management
Split Billing
Vehicle Tracking
Fines Management

Limo

Reservation Management
Job Dashboard
Pricing Management
Driver Management
Dispatching / Navigation
Customer Management
Accounting / Payroll

Book Rides Online Verified User Reviews

Write a Review
  • A Book Rides Online User
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "No support or customer service. "

    Posted 2025-04-15

    Pros: Fair pricing and user friendly compared to the other similar booking platform companies like limo anywhere.

    Cons: They offer little to no customer support and fail to communicate effectively when technical issues or glitches occur. If there’s a problem with their system—such as booking errors, payment issues, or service disruptions—there is often no clear way to reach a representative, and customers are left without updates or assistance. This lack of responsiveness can lead to frustration and inconvenience, especially when timely service and reliability are expected.

    Overall: I have been a loyal customer for over five years, and during that time, I have not seen any noticeable upgrades or improvements to their product or service. The platform feels outdated, and it seems like little effort has been made to enhance the user experience or keep up with evolving industry standards. What’s even more disappointing is the persistent lack of customer support. When issues arise—whether technical glitches, booking errors, or general questions—there is rarely anyone available to help, and communication is often delayed or nonexistent. This ongoing lack of responsiveness has made the experience increasingly frustrating and has caused me to question my continued use of their services.

    Read More...
  • A Book Rides Online User
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use "

    Posted 2024-01-27

    Pros: Very easy to use support payment gateway for online booking, pretty well manage, and lot of features in one software.

    Cons: Smooth and fast specially driver and customer end.

    Overall: Look and feel good.
    Technology wise good.
    Configuration good.
    Support okay but not bad.
    Very easy to configure with website.

    Read More...
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