Audience

Nonprofits

About Blackbaud CRM

Blackbaud CRM™ provides comprehensive customer relationship management for large to enterprise-level nonprofits. Blackbaud CRM combines unmatched nonprofit expertise with industry-leading fundraising and customer relationship management software tools, integrated analytics, multichannel marketing, and data mining services to help large nonprofits build stronger and more productive relationships. Blackbaud CRM combines Blackbaud’s unmatched fundraising expertise with a complete nonprofit CRM software solution to empower your fundraising programs to grow. Overcome your most challenging communication and fundraising strategies through an integrated approach to online giving, peer-to-peer fundraising, multichannel marketing, database segmentation, and web design. Eliminate the guesswork by surfacing key insights such as wealth capacity and philanthropic giving trends with Blackbaud CRM's native prospect research solution — ResearchPoint™.

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Integrations

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Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Blackbaud
Founded: 1999
United States
www.blackbaud.com/products/blackbaud-crm

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Blackbaud CRM Frequently Asked Questions

Q: What kinds of users and organization types does Blackbaud CRM work with?
Q: What languages does Blackbaud CRM support in their product?
Q: What kind of support options does Blackbaud CRM offer?
Q: What other applications or services does Blackbaud CRM integrate with?
Q: What type of training does Blackbaud CRM provide?

Blackbaud CRM Product Features

CRM

Territory Management
Quotes / Proposals
Lead Scoring
Call Logging
Social Media Integration
Segmentation
Document Storage
Email Marketing
Calendar/Reminder System
Task Management
Internal Chat Integration
Mobile Access
Marketing Automation Integration

Donation Management

Online Donations
Pledge Management
Event Management
Gift Management
Volunteer Management
Donation Tracking
Grant Management
Campaign Management
Donor Database
Matching Donations
Recurring Donations
In-Kind Donations
Receipts / Statements
Mobile Donations

Fundraising

Event Management
Membership Management
Mobile Giving
Auction Management
Pledge Management
Contribution Tracking
Alumni Management
Volunteer Management
Recurring Giving
Prospect Management
Grant Management
Campaign Management
Payment Processing
Gift Matching Management
Donor Management
CRM
Raffles / Lotteries

Grant Management

Grant Opportunity Search
Self-Registration
Compliance Management
Grant Award Tracking
Grant Application Management
Contract Management

Nonprofit

Event Management
Membership Management
Dues Management
Volunteer Management
Committee Management
Fundraising Management
Social Media Management
Member Database
Accounting
Donor Management

Blackbaud CRM Additional Categories

Blackbaud CRM Verified User Reviews

Write a Review
  • A Blackbaud CRM User
    Assistant Director
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Customization"

    Posted 2022-11-20

    Pros: Great ability to customize what data is saved and how it's organized as well as how to search and sort data. It integrates nicely with multiple other softwares and lets each user work how they want to without making universal changes.

    Cons: Takes a lot of time to set up everything and needs routine maintenance.

    Overall: Overall easy to use and great flexibility for your data and keeps a lot of information at everyone's fingertips.

    Read More...
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