Audience
Companies, businesses and users interested in a crypto wallet, exchange, and payment solution to manage cryptocurrencies, rewards, loyalty points, gaming assets, and merchant-stored value
About Bakkt
Manage your digital assets rewards gift cards crypto with Bakkt’s digital wallet. Discover money you never knew you had by using Bakkt to track, spend, and send your digital assets. Aggregate, convert, and pay with your digital assets. Trade it, spend it, or send it – the choice is yours with the Bakkt digital wallet. Bakkt® is majority-owned by Intercontinental Exchange, which operates over a dozen of the world’s most prominent exchanges including the New York Stock Exchange. At Bakkt, the security of your digital assets is our top priority, and we employ sophisticated information security and fraud protection measures to protect them. The Bakkt Warehouse is comprised of both online (“warm”) and offline, air-gapped (“cold”) digital asset storage. Bakkt rebalances between warm and cold storage tiers to minimize risks associated with warm storage. To further protect our customers, Bakkt’s warm and cold wallets are covered by a $125,000,000 insurance policy from a leading global carrier.
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Bakkt Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Horrible very nearly non existence customer service!" Posted 2023-01-29
Pros: No human customer service phone. I never get access to my deposits within 5 business days.
All of the other companies I use give access to my cash/deposits in seconds.Cons: Response with a bot, never have I ever heard from or talked to a person live. NO CUSTOMER SERVICE OVER THE PHONE "EVER"!!!!!!!!!
Overall: If you make a deposit it will often take about 8 business days before you can have access to it. Now I can't not see my account can't log in says wrong password or login. If you like access to your money stay clear from this Bakkt.
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I have filed a complaint with the BBB, but so have others.