Bakkt vs. BitGo Comparison


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About Bakkt is a digital asset platform that enables individuals and businesses to buy, sell, and manage a wide range of digital assets, from cryptocurrencies to loyalty points. Founded in 2018 by Intercontinental Exchange (ICE), Bakkt initially focused on institutional cryptocurrency trading and secure storage solutions. Over time, it expanded its services to support a broader vision of digital asset accessibility, providing a platform that bridges digital currencies and traditional financial systems. Bakkt’s offerings include a mobile app for consumers, enabling them to manage digital assets, convert points and rewards into cash, and make everyday purchases using cryptocurrencies. The platform also facilitates business solutions by enabling companies to integrate digital asset options into their products and services, enhancing customer engagement and loyalty. Bakkt aims to simplify the digital asset ecosystem and drive mainstream adoption through secure, and regulated solution.	About BitGo provides the most secure and scalable wallet solutions for the digital asset economy, offering regulated custody, staking and trading, and core infrastructure to investors and builders alike. BitGo is the leader in custody and security solutions. Founded in 2013, BitGo is the first digital asset company to focus exclusively on serving institutional clients. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets and established BitGo New York Trust in 2021. In 2022, BitGo launched institutional-grade DeFi, NFT and web3 services. BitGo also offers market leading trading, lending, and borrowing services and supports over 700 digital assets on its platform. BitGo provides the security and operational backbone for more than 1500 institutional clients in 50 countries, including many of the world’s top cryptocurrency exchanges and platforms.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Bakkt's target audience encompasses both individual consumers and businesses seeking to engage with digital assets	Audience Anyone looking for institutional-grade custody, DeFi, NFT and web3 services
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Not Supported	Pricing Connect with us to learn more. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 2.0 / 5 ease 3.0 / 5 features 3.0 / 5 design 3.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros No human customer service phone. I never get access to my deposits within 5 business days. All of the other companies I use give access to my cash/deposits in seconds. Cons Response with a bot, never have I ever heard from or talked to a person live. NO CUSTOMER SERVICE OVER THE PHONE "EVER"!!!!!!!!!	Pros & Cons from Real Users Pros Very secure but mobile appt no very friendly, customer services for at least retail not good, sent email days ago, still waiting response. Cons Takes days to contact, no phone number for customer services.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Bakkt Founded: 2018 United States www.bakkt.com	Company Information BitGo Founded: 2013 United States www.bitgo.com
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Categories Cold Wallets Supported Crypto Custodians Supported Crypto Wallets Supported Cryptocurrency Exchanges Supported Cryptocurrency Payment Supported Digital Wallets Supported Mobile Payment Supported	Categories Blockchain Supported Crypto Supported Crypto & DeFi Insurance Supported Crypto APIs Supported Crypto Custodians Supported Crypto Lending (DeFi) Supported Crypto Portfolio Management Supported Crypto Staking Supported Crypto Tax Supported Crypto Trading Terminals Supported Crypto Wallets Supported NFT Wallets Supported White Label Crypto Exchange Supported
	Show More Features Crypto Tax Features Automated Data Import Supported Exchange Integration Supported Export Transactions Supported Historical Prices Supported Income Overview Supported Margin & Futures Support Supported Profit & Loss / Cap Gains Supported Staking / Lending / DeFi Support Supported Tax Form Generation Supported Tax Loss Harvesting Supported Wallet Integration Supported
Integrations AlphaPoint Not Supported Apple Pay Supported Bitcoin Supported Cryptio Not Supported Crypto Backoffice Not Supported Divly Not Supported Gemini Not Supported Google Pay Supported HTX Not Supported Haru Not Supported IDEX Not Supported InfStones Not Supported KuCoin Not Supported Ledn Not Supported Membrane Not Supported Peiko Not Supported Poloniex Not Supported QDAO DeFi Not Supported itBit Not Supported Show More Integrations View All 5 Integrations	Integrations AlphaPoint Supported Apple Pay Not Supported Bitcoin Not Supported Cryptio Supported Crypto Backoffice Supported Divly Supported Gemini Supported Google Pay Not Supported HTX Supported Haru Supported IDEX Supported InfStones Supported KuCoin Supported Ledn Supported Membrane Supported Peiko Supported Poloniex Supported QDAO DeFi Supported itBit Supported Show More Integrations View All 50 Integrations
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