Audience
Municipalities, utilities, and damage prevention companies looking for a one call ticket management solution
About BOSS811
BOSS811 is a cloud based one call ticket management solution for the damage prevention industry. BOSS811 increases efficiency, reduces cost, is easy to use, and enables governments and public works departments manage excavation requests. Capabilities include compliance management and work order management, together with customizable dashboards and comprehensive reporting. BOSS Solutions also provides an award winning help desk software solution for cloud and on-premise. Reporting capabilities include a comprehensive array of standard reports and charts. Customizable widgets allow dashboards to be modified to meet the needs of a variety of users of the system. BOSS811 mobile apps for iOS and Android allow users/locators to access and respond to locate requests and view status and reports on the go. Sketching tools allow uploaded images to be annotated with site information. BOSS811 is hosted on Amazon servers within the USA and is equipped to automatically scale up with more resources.