BMC Helix CMDB Integrations

Customer-oriented and effective through all levels: EcholoN, the Service Management Software Suite, is a comprehensive solution for service, support and customer care. You want full control of your system and operate your service management solution completely in your home. You favor a cloud solution without burdening your infrastructure and operate your service management software in the EcholoN cloud. All you have to do is enter a new license key. Your recorded data and the stored workflows are retained and are available directly for further processing. After the license has been entered, you can start directly with the new options. Each workstation has different requirements, which are better supported by a native application. Depending on the application, role and location you can work with a native iOS or Android app, offline and without receiving in the field service. The web app is designed for working online on all devices.

Faddom's application dependency mapping software (formerly VNT) uses network traffic protocols to automatically map all on-prem and cloud platforms. Have a real-time, holistic view of all your hybrid servers, applications, and dependencies 24/7. A completely passive dependency mapping tool. Lightweight. No agents. No credentials. No firewalls. Pricing starts at $1 per node, per month, with a free trial -- no credit card needed.

Xurrent is an enterprise service management (ESM) solution for seamless collaboration between internal and external service providers. Xurrent is the only ESM solution that makes it possible for all internal departments, like IT, HR and Facilities, to work together seamlessly with each other, as well as with the managed service providers to which some services have been outsourced. In addition to supporting the ITIL processes, Xurrent also provides fully integrated knowledge management, time tracking and project management capabilities. For enterprise employees, Xurrent is the Self Service app that is always there for them whenever they need some help. Apart from Xurrent's ITSM and ESM capabilities that support the ITIL and KCS practices, Xurrent uniquely supports the SIAM approach. This management approach is becoming increasingly important as enterprises rely on ever-more external providers.

Expose all the hidden security gaps in your organization using nation-state grade technology. CyCognito’s Global Bot Network uses attacker-like reconnaissance techniques to scan, discover and fingerprint billions of digital assets all over the world. No input or configuration needed. Uncover the unknown. The Discovery Engine uses graph data modeling to map your organization’s full attack surface. You get a clear view of every single asset an attacker could reach — what they are and how they relate to your business. Using CyCognito’s proprietary risk-detection methods, the attack simulator identifies risks per asset and discovers potential attack vectors. It doesn’t affect business operations and works without deployment, configuration or whitelisting. CyCognito scores each risk based its attractiveness to attackers and impact on the business, dramatically reducing the thousands of attack vectors organizations may have to those critical few dozen that need your focus

BMC Helix Operations Management is a fully integrated, cloud-native, observability and AIOps solution designed to tackle challenging hybrid-cloud environments. Take a service-centric approach to observability data for truly effective AIOps. Combine 3rd party observability data such as metrics, events, logs, incidents, changes and topologies into a central IT data store. See service health and enable best-in-class root cause isolation via auto-generated dynamic business service models. Improve signal-to-noise ratio with AI event suppression, de-duplication, and correlation to create actionable situations. Gain immediate root cause isolation through AI probability assignments to causal nodes using data and service models. Prevent issues before they occur with Business Service Health monitoring and AI outage prediction. Troubleshoot rapidly with log enrichment and analytics. Easily request and execute automations from BMC or 3rd party tools.

BMC Helix Discovery Automatically discover assets and their relationships with up to 100% accuracy. BMC Helix Discovery is a SaaS-based, cloud-native discovery and dependency modeling system that provides instant visibility into hardware, software, and service dependencies across multi-cloud, hybrid, and on-premises environments. Make informed decisions about IT service management, asset management, and infrastructure/operations management. BMC Helix Discovery helps IT operations teams discover assets and their dependencies across today’s increasingly complex IT infrastructures which span multi-cloud, hybrid, and on-prem environments. BMC Helix Discovery provides instant visibility into hardware, software, and service dependencies across multi-cloud environments. Its discovery capabilities are designed to handle the complexity of managing wide spectrum of configurations including mainframe, traditional and hyper-converged infrastructures, container management, and cloud services.

BMC AMI Ops Monitoring (formerly MainView Monitoring) provides centralized control of your z/OS® and z/OS UNIX® environments, taking the guesswork out of optimizing mainframe performance. It reduces monitoring costs, ensures system availability and performance, and minimizes the risk of business services being unavailable. Get a comprehensive view of your entire z/OS environment, including z/OS UNIX, to ensure your mainframe meets the needs of today’s digital business—rapidly, efficiently, intuitively, and at a lower cost. No need to choose—highly efficient resource usage and common data collection lowers costs while ensuring availability. Tight integration with intelligent proactive automation prevents problems before they happen. Guided navigation to the source of a problem lowers MTTR. Dynamic analytics-based thresholds pinpoint potential problems while improving staff efficiency and effectiveness.

BMC Helix Cloud Cost. Optimize your cloud costs and control your budget. BMC Helix Cloud Cost optimizes multi-cloud resource costs, eliminating wasted spend and preventing budget over-runs. Gain insight into public and private cloud spend. Prevent budget over-runs with predictive analytics and automated alerts. Eliminate wasted spend with automated optimization recommendations and actions. Empower budget owners and stakeholders with self-service views. With so many cloud buyers, continuous cost optimization is essential. What cloud services have been purchased? How are they being used? Without routine analysis and continuous optimization of cloud resource usage, you are guaranteed to overspend. Terminate idle and unused resources. Right-size over-provisioned resources. Establish power schedules for candidate workloads. Effectively use reserved instances. Automate optimization actions.

BMC AMI Ops Automation for Capping. Automate workload capping to avoid risk and optimize costs. BMC AMI Ops Automation for Capping (formerly Intelligent Capping for zEnterprise) applies automated intelligence to manage business-critical MSU capacity settings to avoid operational risk, optimize costs, and meet the needs of digital demand. Automatically manage capping limits to prioritize workloads and optimize mainframe software license costs which can consume 30-50% of the IT budget. Dynamically automate defined capacity MSU settings to optimize your monthly software costs by 10% or more. Mitigate business risk by analyzing, simulating, and automatically managing changes to defined capacity settings based on workload profile. Align capacity to business demand by ensuring MSUs are allocated to highest priority workloads. Patented technology drives capping adjustments, ensuring the most business-critical services are unaffected.

Powered by our Continuous Threat Detection (CTD) and Secure Remote Access (SRA) solutions, our platform provides a full range of industrial cybersecurity controls that integrate seamlessly with your existing infrastructure, scale effortlessly, and have the industry's lowest total cost of ownership (TCO). The comprehensive industrial cybersecurity controls our platform provides revolve around the REVEAL, PROTECT, DETECT, CONNECT framework. Our platform's features empower you to achieve effective industrial cybersecurity, regardless of where you are on your industrial cybersecurity journey. The Claroty Platform is deployed across multiple industries, each with unique operational and security needs. Effective industrial cybersecurity starts with knowing what needs to be secured. Our platform removes the barriers that limit industrial networks from securely connecting to what enables the rest of the business to operate and innovate with an acceptable level of risk.