Audience

Healthcare providers

About Authenticx

Humanizing conversational intelligence in healthcare. Authenticx analyzes millions of conversations to surface recurring trends that healthcare organizations use to make informed, proactive decisions. Your transformational opportunities are being stored and ignored. Using customer interaction data, we’ll help you reveal hidden barriers, motivators, and transformational strategies. One source of truth. Insights across healthcare. Your customers are desperate to be heard. Are you listening? We’re more than a software solution. Authenticx listens, analyzes, and activates customer voices to share insights that speak to the head and the heart. It’s data-backed storytelling at scale. You need a data partner that understands healthcare conversations are different. Our software connects qualitative human emotion to quantitative metrics to identify transformational opportunities in healthcare.

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Integrations

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Company Information

Authenticx
Founded: 2018
United States
authenticx.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Authenticx Frequently Asked Questions

Q: What kinds of users and organization types does Authenticx work with?
Q: What languages does Authenticx support in their product?
Q: What kind of support options does Authenticx offer?
Q: What type of training does Authenticx provide?

Authenticx Product Features

Conversation Intelligence

Call Recording
Call Recording Cloud Storage
Call Transcription
Call Analytics
Topic Tags
Topic-Based Analytics
AI Insights
Call/Meeting Sharing
Call Snippets
Account Health Alerts
Sales Coaching
Win/Loss Analysis
Video Conferencing Analytics