Audience
Organizations that need a powerful event ticketing solution
About AudienceView
Get your live events discovered, attended and remembered. With our software solutions, audience growth strategies and client communities all working seamlessly together, we help you make event magic. From campus and sporting events to Broadway-style shows, we work with you to create a fully integrated solution that will achieve your mission and goals. AudienceView Professional is the better way to manage live events. This all-in-one ticketing, marketing and fundraising platform solution is your go-to tool for simplifying your efforts while improving consumer relationships and engagement. AudienceView Campus was built exclusively for the higher education market. Continually tested and enhanced by its network of active colleges and universities, it integrates seamlessly with your existing school authentication systems.
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AudienceView Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Clunky and Unintuitive " Posted 2022-06-04
Pros: For a SaaS, it's fast. That's about it. I have no other pros.
Cons: Navigating this software is challenging. It is not intuitive, it's clunky and it seems you have to create work-arounds for what should be pretty normal situations (like crediting a patron without a refund). Screens are overcrowded with options, and finding what you're looking for quickly is not a common scenario. Also, there is a terrible error loop that customers experience when booking from the calendar of events on a mobile device. I regularly get box office calls with people who are stuck in that loop. I went on myself and was able to confirm, there is a major issue with mobile booking.
Overall: You get what you pay for. Cheap fees for a less than mediocre service and customer experience. If you're shopping around, keep going.
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