Audience
Field service management platform for companies
About Astea Alliance
This latest version of Alliance harnesses the experience and expertise of two service management industry leaders to bring our customers a field service software solution that will help them deliver a customer experience which drives improved growth, reputation and retention. Alliance covers the entire service lifecycle, providing one cohesive solution that enables your organization to share pertinent data with all employees and create transparency between departments. Alliance makes the cycle from sales to service delivery, invoicing and reporting totally seamless. A new sleek web-inspired user interface (UI) will enable your employees to streamline their workflows and focus only on the information they need to do their jobs.
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Integrations
Company Information
Astea International
Founded: 1979
United States
www.astea.com
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Product Details
Platforms Supported
SaaS
Windows
Training
Documentation
Support
Phone Support
Online
Astea Alliance Frequently Asked Questions
Astea Alliance Product Features
Equipment Maintenance
Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Maintenance Management
Asset Tracking
Calibration Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Dispatch Management
Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management
Interview Scheduling
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management